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- Tasks: Support sales operations and customer service while managing orders and data efficiently.
- Company: Join Millers Oils, a trusted name in high-performance lubricants with over 135 years of expertise.
- Benefits: Enjoy a competitive salary, part-time hours, and a clear progression pathway into technical sales.
- Why this job: Make an impact in a dynamic team and develop your commercial skills in a reputable company.
- Qualifications: Experience in sales support, strong organisation skills, and confident communication abilities.
- Other info: Embrace diversity in an inclusive environment with excellent career growth opportunities.
The predicted salary is between 22400 - 24960 £ per year.
Location: Brighouse, West Yorkshire
Salary: £22,400 per annum
Job Type: Part Time, Permanent (30hrs p/w)
Working Hours: Monday to Friday
About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry.
Role Overview: As the Sales Operations Coordinator, you will play a key role in supporting the effectiveness and efficiency of the industrial sales function. Working closely with sales and wider operational teams, the role ensures that sales processes, systems, and data are accurate, organised, and consistently followed. This position is designed as a genuine progression route into technical sales for someone who wants to develop their commercial skills alongside strong operational delivery.
Key Responsibilities
- Sales operations and customer support (core):
- Process and manage customer orders accurately and efficiently using the company systems
- Provide prompt, professional support to customers by phone and email
- Manage quotations, pricing requests, product availability queries, and order updates in line with agreed processes
- Liaise with Production, Planning, Logistics and Finance to ensure accurate order fulfilment, delivery performance, and correct invoicing
- Maintain accurate customer records including contacts, pricing, delivery instructions, and account notes
- Coordinate resolution of issues such as delivery queries, shortages, returns, and invoice queries, keeping the customer updated throughout
- Support complaint handling in line with company procedures, ensuring actions are completed and recorded correctly
- Provide high quality administrative support to the wider Industrial Sales team as required
- Maintain accurate and usable CRM data including contacts, account details, activity history, and key notes
- Log and track enquiries and follow-ups, ensuring clear ownership and timely progression
- Support pipeline maintenance by keeping opportunity stages and next steps up to date, in line with Industrial sales process
- Produce basic reports or lists to support call activity, follow-ups, and team planning
- Identify and research potential customers in agreed Industrial segments using internal data and external sources
- Build targeted prospect lists and ensure correct contact details are captured in CRM
- Support initial outreach activity for agreed segments using approved messaging and call scripts
- Qualify inbound enquiries and warm leads by gathering key information, then passing qualified opportunities to Management
- Share market and competitor insight back into the team, including customer feedback themes and competitor presence
About You:
Essential:
- Experience in sales administration or sales support
- Strong organisation and attention to detail
- Confident communication skills, both written and verbal
- Proficient in Microsoft Office, especially Outlook and Excel
- Ability to prioritise and work to deadlines in a busy environment
- Proactive mind-set with a willingness and interest to learn products, customers, and Industrial markets
Desirable:
- Experience using a CRM system and ERP order processing
- Interest in developing a sales career with a progression route into Technical Sales
- Comfortable speaking to customers and prospects by phone
- Basic commercial awareness and curiosity about customer needs, pricing, and value
What We Offer:
- A clear development and progression pathway
- A supportive and dynamic team environment
- Work with a reputable brand known for high-quality products and services
Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter.
Candidates with the relevant experience or job titles of; Sales Operations Assistant, Sales Operations Executive, Sales Support Executive, Customer Service Support, Customer Service Coordinator, Industrial Sales Operations Coordinator, Sales Administrator, Lead Generation Executive may also be considered for this role.
Locations
Sales Operations Coordinator in Brighouse, Yorkshire employer: Millers Oils
Contact Detail:
Millers Oils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator in Brighouse, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research Millers Oils, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the Sales Operations Coordinator role. Highlight your organisational skills and attention to detail, as these are key for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Millers Oils.
We think you need these skills to ace Sales Operations Coordinator in Brighouse, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Coordinator role. Highlight relevant experience in sales administration and customer support, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality come through!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident communication skills. Use clear and concise language, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Millers Oils
✨Know Your Stuff
Before the interview, make sure you understand Millers Oils and their products. Familiarise yourself with their high-performance lubricants and how they serve different sectors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Organisation Skills
As a Sales Operations Coordinator, organisation is key. Prepare examples from your past experiences where you've successfully managed customer orders or maintained accurate records. Highlighting your attention to detail will demonstrate that you're the right fit for this role.
✨Practice Your Communication
Since you'll be liaising with customers and various teams, practice your verbal and written communication skills. Consider role-playing common scenarios, like handling customer queries or providing support. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, the sales processes, or opportunities for progression into technical sales. This shows that you're not only interested in the position but also eager to contribute to the company's success.
