Territory Sales Manager, London

Why join us? Because NaughtOne don’t make furniture for your home, you probably don’t know us. But LinkedIn, Google and Adobe do – because they all have our designs in their workplaces. The NaughtOne team are just as unique as the furniture we create and if you come to work with us, you’ll be joining a global business with a Yorkshire spirit. We have colleagues all over the world because the world is our customer, but our personality reflects our home: down-to-earth, friendly and honest. We’ve received numerous accolades, including The Queens Award for Enterprise for International Trade, and that makes us proud. We’ve always cared deeply about sustainability and we’re always looking for ways to do more and have a stronger impact. We don’t do it because it’s good for business – we do it because it’s the right thing. If any of that makes you curious, good – because curious people thrive at NaughtOne.

The Territory Sales Manager will focus on generating & maximising commercial revenue across Greater London by servicing and selling to a cross-section of clients, both current and prospective, identifying and realising business opportunities. The role holder will be responsible for developing commercial opportunities by acting as a NaughtOne ambassador bringing our products to life through their passion for design coupled with their storytelling ability and influencing product selection at every stage of the specification process.

Responsibilities

• Develop and manage relationships with existing & prospective clients identifying opportunities for growth.
• In collaboration with the NaughtOne London sales team, deliver and exceed the year-on-year sales targets.
• Maintain up-to-date product knowledge to ensure ability to fully articulate the NaughtOne product portfolio.
• Maximise commercial opportunities by maintaining a full understanding of business and design trends, consumer and trade attitudes, competitive practices and product performance characteristics.
• Capture all relevant project information on Salesforce: Client Name/Project name, Dealer/D&B company, designer, timelines, potential value.
• Maintain and manage accuracy of client detail and activity with Salesforce.
• Provide accurate and timely reports to the Business Development Director, EMEA.
• Develop strategic sales plans to manage and drive forward existing relationships with core clients and identify new business opportunities.
• Build market share within the territory.
• Own the day-to-day relationship and be the prime commercial contact of choice with your accounts at all levels.
• Leverage relationships with your accounts to stay up to date about their projects and to help create NaughtOne leads during all stages of the specification process.
• Responsible for organising and implementing Product Technical Knowledge and training with assigned accounts.
• Manage the London showroom sample stock in collaboration with the Samples Coordinator.
• Provide collaborative teamwork in support in the London Showroom for events, meetings, holiday cover etc where necessary.
• Attend and participate in trade and industry events to increase client knowledge of NaughtOne, keep up-to-date on the marketplace and competitive activity, and to cultivate and maintain relationships with your accounts.
• Arrange and host client events with your accounts, preferably in the NaughtOne London showroom, to help maintain and grow relationships within your key accounts.

Core Competencies

• Successful sales track record – ideally 5+ years sales experience - preferably within the commercial interiors sector, with a strong network of existing contacts in the core London based Architectural practices, Fit-Out and Design & Build companies.
• A proven track record in creating or executing a clear sales strategy that delivers results.
• Proven expertise in the principles of collaborative sales techniques.
• Expertise and experience selling to the design community.
• Experience in growing, maintaining and converting an opportunity-based sales pipeline within CRM platforms, preferable Salesforce.
• Ability to analyse market conditions and competition and develop strategic responses to opportunities.
• Solid analytical skills in identifying client needs and aligning them to product offerings.
• Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all NaughtOne clients & customers.
• Strong presentation skills to audiences of all sizes.
• Must be numerate in the preparation of quotations and forecast information with strong technical skills and attention to detail to generate accurate quotations & tenders.
• Methodical, hard-working, ambitious & energetic.
• Ability to handle objections and minimise confrontation.
• Honest and with high levels of integrity.
• Results oriented with a passion for great design.
• Ability to work independently and in a team environment is essential.
• Must be able to communicate succinctly and fluently and in a compelling manner in both verbal and written forms.

Dimension of role

Based from the NaughtOne showroom in central London, this role reports to the Business Development Director, EMEA. You will have ownership and be accountable for the opportunity until point of order and you will be tasked to deliver & exceed both financial and activity goals as set by the Business Development Director, EMEA. The role will involve frequent travel throughout the sales territory & you will need to work flexibly and be prepared to make early starts with the occasional evening event and occasional night away from home.

Who We Hire?

At NaughtOne we believe in keeping things simple. So simply put, we hire qualified applicants representing a wide range of backgrounds and abilities – we are committed to equal opportunity employment. We honour and celebrate people's individuality, diversity and authenticity. In this inclusive environment, we thrive together, creating endless opportunities for us all to shine. Here, you can bring your whole self to work.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.