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- Tasks: Manage product launches and optimise the Herman Miller website for a seamless shopping experience.
- Company: Join the innovative team at Herman Miller Retail, known for its collaborative culture.
- Benefits: Enjoy remote work flexibility and gain valuable experience in eCommerce.
- Other info: Great opportunity for career growth and to work with cutting-edge digital tools.
- Why this job: Make an impact on a leading brand while developing your skills in a dynamic environment.
- Qualifications: 3-5 years in web production; retail experience is a bonus.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Herman Miller Retail is looking for an eCommerce Web Producer to join our eCommerce team and focus on our Herman Miller website. This role will partner with merchandising, marketing, and inventory management to launch and merchandise product, category and special feature assortments on the site. It will report to the eCommerce Manager and will be primarily responsible for the creation, management and utilisation of visual and written assets across multiple languages.
Responsibilities
- Manage product set‑up and launches for Herman Miller stores.
- Ensure quality assurance and usability, checking that images, videos, copy, product info and details function and render properly on the site.
- Organise written content produced by the team for products and new pages, which will be translated into all eight languages via an agency.
- Prepare and optimise assets for upload to the website using Excel, Photoshop, and the CMS.
- Drive excellence across the site through organisation and seamless go‑live processes.
- Manage and organise product photography and other assets.
- Coordinate the creative and technical implementation of digital content.
- Collaborate with internal teams and external development agencies to support site enhancements and bug fixes.
- Contribute to the development of digital workflows and processes that increase the effectiveness and impact of the Herman Miller digital team.
- Support new, promotional and/or seasonal taxonomy.
- Maintain site sorting rules, search‑term optimisation and other commerce‑platform features that help drive conversion and provide a best‑in‑class retail experience.
- Support reporting and analysis cadence for both site and product performance.
- Assist with additional activities/projects to ensure smooth day‑to‑day operations of the site.
Requirements
- 3‑5+ years of experience in a web production environment.
- Previous experience in a retail sales environment is a plus.
- Experience with major online platforms (Shopify experience is a plus).
- Proficiency with Agile development methodologies and tools such as JIRA, Asana and Slack.
- Experience integrating with internal systems and third‑party technologies.
- Familiarity with web analytics tools, e.g., Google Analytics.
- Knowledge of web privacy and security principles.
- Attention to detail, strong problem‑solving and multitasking skills, strong follow‑through, communication and interpersonal skills.
- Highly organised, accurate, and methodical.
- Resourceful and creative, seeking opportunities to improve workflow.
- Bachelor’s degree required.
Equal Employment Opportunity
We hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is committed to equal‑opportunity employment, including veterans and people with disabilities, and complies with applicable disability laws.
Ecommerce Merchandiser (Web Producer - Maternity Cover) employer: MillerKnoll
Contact Detail:
MillerKnoll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Merchandiser (Web Producer - Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work in web production. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how your experience aligns with their needs, especially in areas like product launches and digital content management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Merchandiser (Web Producer - Maternity Cover)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the eCommerce Merchandiser role. Highlight your experience with web production and any relevant tools like Shopify or JIRA. We want to see how your skills align with what we're looking for!
Showcase Your Creativity: Since this role involves managing visual and written assets, don’t shy away from showcasing your creative side. Include examples of past projects where you’ve successfully launched products or improved workflows. Let us see your flair!
Be Detail-Oriented: Attention to detail is key in this role. When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MillerKnoll
✨Know Your Stuff
Before the interview, dive deep into Herman Miller's website and understand their product offerings. Familiarise yourself with their eCommerce strategies and how they present their merchandise. This will not only show your genuine interest but also help you speak confidently about how you can contribute to their online presence.
✨Showcase Your Skills
Be ready to discuss your experience with web production tools like Excel, Photoshop, and any CMS you've used. Prepare specific examples of how you've managed product launches or improved site performance in previous roles. This will demonstrate your hands-on experience and problem-solving abilities.
✨Collaboration is Key
Since this role involves working with various teams, think of examples where you've successfully collaborated with others. Whether it’s marketing, merchandising, or tech teams, highlight your communication skills and how you’ve contributed to a seamless workflow in past projects.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, current challenges they face, or upcoming projects. This shows that you're not just interested in the role but also in how you can fit into their culture and contribute to their goals. Plus, it gives you valuable insights into what to expect if you join the team.