Shift Supervisor - Lead Guest Experience & Team Training in Lancing

Shift Supervisor - Lead Guest Experience & Team Training in Lancing

Lancing Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Miller

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and ensure high service standards.
  • Company: Join Miller & Carter, part of Mitchells & Butlers, known for quality and service.
  • Benefits: Enjoy flexible shifts, competitive salary, discounts, and a pension plan.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Be a key player in creating memorable dining experiences in a dynamic environment.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.

The predicted salary is between 25000 - 32000 £ per year.

Miller & Carter in Lancing is seeking a Shift Supervisor to lead a team that delivers outstanding service and ensures high standards. You will be responsible for the daily operations, guiding your team in delivering excellent guest experiences.

As part of Mitchells & Butlers, you will enjoy flexible shifts, a competitive salary, and great employee benefits such as discounts and a pension plan. Join a dynamic environment while working for a company renowned for its commitment to quality and service.

Shift Supervisor - Lead Guest Experience & Team Training in Lancing employer: Miller

Miller & Carter in Lancing is an excellent employer that prioritises employee well-being and development, offering flexible shifts and a competitive salary alongside attractive benefits like discounts and a pension plan. With a dynamic work culture focused on quality service, employees are encouraged to grow within the company while being part of a supportive team dedicated to delivering exceptional guest experiences.

Miller

Contact Details:

Miller Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor - Lead Guest Experience & Team Training in Lancing

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Shift Supervisor role.

Tip Number 2

Prepare for the interview by researching Miller & Carter and their values. Understand what makes their guest experience stand out and think of examples from your past that showcase your ability to lead a team and deliver exceptional service.

Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Focus on how you would handle specific situations as a Shift Supervisor, like resolving guest complaints or training new staff. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Shift Supervisor - Lead Guest Experience & Team Training in Lancing

Leadership Skills
Team Management
Customer Service Excellence
Operational Management
Training and Development
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about delivering outstanding service. Share any relevant experiences that highlight your commitment to guest satisfaction and how you can lead a team to achieve this.

Highlight Your Leadership Skills:As a Shift Supervisor, you'll be guiding a team, so make sure to showcase your leadership abilities in your application. Talk about times you've successfully led a team or trained others, and how you can bring that experience to our dynamic environment.

Be Clear and Concise:We appreciate straightforward applications! Keep your writing clear and to the point. Use bullet points if necessary to make your skills and experiences stand out, ensuring we can easily see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at Miller & Carter!

How to prepare for a job interview at Miller

Know the Company Inside Out

Before your interview, make sure you research Miller & Carter thoroughly. Understand their values, what they stand for, and their commitment to quality service. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully guided a team or resolved conflicts. Highlight how you can inspire others to deliver outstanding guest experiences.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations, like dealing with an unhappy guest or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about contributing to the team.