At a Glance
- Tasks: Lead operational excellence and implement strategies for a key business unit.
- Company: Miller, a leading specialist (re)insurance broking partnership with a global presence.
- Benefits: Supportive work environment, opportunity for growth, and collaboration with a talented team.
- Why this job: Shape the operational success of a dynamic business unit and drive innovation.
- Qualifications: Strong experience in operational management and exceptional analytical skills required.
- Other info: Join a company committed to integrity, inclusivity, and professional development.
The predicted salary is between 36000 - 60000 £ per year.
As a leading specialist (re)insurance broking partnership, Miller is a recognised leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland, our network has increased to more than 1200 colleagues.
We always act with integrity, make principled decisions, and give clients clear, honest and unbiased advice. We are extremely proud that by acting with integrity and making principled decisions, we have earned a reputation for keeping our promises to clients, markets and each other.
The Opportunity
Are you a driven and detail-oriented professional with a passion for operational excellence? Miller is seeking a Head of Business Management to support the Head of the Professional & Financial Risks Business Unit in overseeing administrative, operational, and financial functions. This is an exciting opportunity to play a key role in implementing strategies, systems, and processes that align with Miller’s goals and objectives.
About the Role
In this role, you will:
- Collaborate with the Head of Business Unit to develop and implement operational strategies aligned with Miller’s overall goals and objectives.
- Monitor and measure progress against business plans, providing financial reporting and working alongside the financial business partner to manage budgets and financial forecasting.
- Lead and assist in change management initiatives to foster collaboration, scalability, and innovation within the business unit.
- Ensure the effectiveness and administration of senior management team meetings.
- Implement management systems to monitor operational performance against key performance indicators and targets.
- Identify and manage commercial risks, including financial, market, operational, and employee retention risks, in collaboration with senior leadership.
- Analyse financial data to identify trends, issues, and opportunities.
- Ensure compliance with Miller’s procedures, policies, and relevant laws, regulations, and standards.
- Drive process improvements to enhance efficiency and productivity, supporting business growth and competitive advantage.
- Assist the Head of Business Unit in leading and managing teams to ensure high performance, employee engagement, and retention.
- Establish and oversee internal controls for systems and insurance transactions to prevent errors and ensure best practices are followed.
About You
To succeed in this role, you will need:
- Strong experience in operational, administrative, and financial management.
- Proven ability to implement effective systems and processes to drive performance and achieve business objectives.
- Exceptional analytical skills with the ability to interpret financial data and identify trends.
- A proactive approach to risk management, compliance, and process improvement.
- Leadership and team management experience, with a focus on fostering collaboration and high engagement.
- Strong understanding of business operations and the ability to innovate and adapt in a competitive environment.
Why Join Us?
Miller is committed to fostering a supportive and dynamic work environment. As a Business Unit Operations Manager, you will have the opportunity to shape the operational success of a key business unit while working alongside a talented and dedicated team.
How to Apply
If you are ready to take on a challenging and rewarding role that combines strategy, operations, and leadership, we would love to hear from you.
Join us at Miller and contribute to driving innovation, growth, and excellence in the Professional & Financial Risks Business Unit.
Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.
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Head of Business Management employer: Miller
Contact Detail:
Miller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Miller’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our goals and how you can contribute to operational excellence.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operational and financial management makes you the perfect fit for the Head of Business Management role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Miller team.
We think you need these skills to ace Head of Business Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Business Management role. Highlight your operational, administrative, and financial management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how your background makes you the perfect candidate for Miller. Keep it engaging and relevant!
Showcase Your Analytical Skills: Since this role requires exceptional analytical skills, don’t forget to include examples of how you've interpreted financial data or identified trends in your previous roles. We want to see your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Miller!
How to prepare for a job interview at Miller
✨Know Your Numbers
As a Head of Business Management, you'll need to demonstrate your analytical skills. Brush up on financial data interpretation and be ready to discuss how you've used data to drive performance in previous roles. Prepare specific examples that highlight your ability to identify trends and make informed decisions.
✨Showcase Your Leadership Style
Leadership is key for this role, so think about your management style and how it aligns with Miller's values. Be prepared to share experiences where you've fostered collaboration and high engagement within teams. Highlight any change management initiatives you've led and the positive outcomes that resulted.
✨Understand Operational Excellence
Miller is all about operational excellence, so do your homework on best practices in operational management. Be ready to discuss systems and processes you've implemented that improved efficiency and productivity. Think about how you can contribute to Miller's goals and objectives through innovative operational strategies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your risk management and compliance approach. Prepare to discuss how you've identified and managed commercial risks in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your proactive approach to problem-solving.