Account Handler - Professional & Financial Risks

About us: Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas.

Working here: A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

What you’ll do: Professional & Financial Risks. The team secures risk transfer solutions for professionals operating across a wide range of sectors, from established businesses through to new start-ups, on a direct basis and via third party intermediaries around the globe. When working with retail and wholesale brokers, cover holders and MGAs, we assist in arranging cover that addresses the current professional liability exposures referenced above. You will provide prompt, accurate and effective broking and account management directly to clients and business unit.

• Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed.
• Preparation of market documentation in accordance with clients and market needs.
• Negotiate with London and overseas markets to place insurance risks in accordance with the clients needs, as required.
• Advise clients on the selection of insurers and solutions available, as appropriate.
• Work closely and maintain relationships with key market contacts, as required.
• Support the creation of presentations for both new and existing clients.
• Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc).
• Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate.
• Liaise with technical teams to assist the delivery and processing of insurance placements.
• Maintain accurate and concise placing files, using the corporate document management system.
• Liaise with compliance to ensure all procedures are followed.
• Ensure accurate and timely input of data in all applicable systems.
• Grow existing portfolio by identifying new, and/or existing opportunities and participate in cross selling across Miller (where applicable).
• Perform quality control checks on all documentation.
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market.

Qualifications: CII qualifications desirable.

Knowledge: Knowledge of Lloyd's, London and international insurance markets, and broking.

Experience: Experience within insurance industry, including London market or commercial insurance. Excellent written and verbal communication skills. Excellent negotiation skills. Excellent accuracy and attention to detail.

Benefits: On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance.
• Medicare cash plan.
• Minimum of 25 days annual leave (with flexibility to buy more).
• Life Assurance.
• Income Protection.
• Critical Illness cover.
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave.

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.