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- Tasks: Onboard clients and resolve platform issues in a fast-paced financial environment.
- Company: Join a global electronic brokerage with a focus on innovation.
- Benefits: Competitive bonus, private medical cover, 26 days holiday, and gym membership.
- Why this job: Gain exposure to high-performance systems and grow your career in finance.
- Qualifications: Degree in STEM, three years experience in financial services, and excellent communication skills.
- Other info: Work from home flexibility and dynamic team interactions.
The predicted salary is between 36000 - 60000 £ per year.
Client Onboarding, stakeholder management - London. Two days in the client's London (St Paul's location) office is required. Miller Maxwell is working with a global real-time electronic brokerage seeking to hire experienced Business Client Support Analyst for the European client support team. The successful Business Client Support Analyst will be part of a fast-paced Financial services organisation that will provide exposure to high-performance systems, front-office business users and scope to grow within an innovative business with a global reach.
You the successful Business Client Support Analyst will:
- Onboarding new clients.
- Resolving client's platform issues.
- Resolve trading-related issues for clients where required.
- Provide account management for tier 1 clients – This includes blue-chip financial services business.
- Work closely with different departments across the business with constant interaction with business analysts, project managers, and software engineering teams.
You the successful Business Client Support Analyst will have:
- A degree in a STEM-related subject.
- At least three years experience.
- Experience within Capital Markets, Derivatives or Bonds markets.
- Experience within financial services business, customer, or client services support position.
- Experience working within a customer-focused environment support software.
- Excellent communication skills with the ability to work with customers via email and telephone.
Package will include: Competitive market bonus, private medical cover, pension, 26 days holiday, gym membership, life insurance, working from home (Office is located in city of London).
Business Client Support Analyst in City of London employer: Miller Maxwell
Contact Detail:
Miller Maxwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Client Support Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Business Client Support Analyst role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of capital markets, derivatives, and bonds. Make sure you can confidently discuss how your experience aligns with the role's requirements, especially around client onboarding and issue resolution.
✨Tip Number 3
Showcase your communication skills! Practice articulating your thoughts clearly and concisely, as you'll need to demonstrate this during interviews and when interacting with clients. Remember, it's all about making a great impression!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our innovative team in London.
We think you need these skills to ace Business Client Support Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Client Support Analyst role. Highlight your experience in client onboarding and any relevant skills in stakeholder management. We want to see how you fit into our fast-paced environment!
Showcase Your Experience: When writing your application, emphasise your three years of experience in financial services. Mention specific examples of how you've resolved client issues or managed accounts, especially with tier 1 clients. This will help us see your potential impact!
Communicate Clearly: Since excellent communication skills are key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we love a personable touch! Remember, we’re looking for someone who can connect with clients effortlessly.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV directly. Plus, it shows us you’re keen on joining our innovative team!
How to prepare for a job interview at Miller Maxwell
✨Know Your Stuff
Make sure you brush up on your knowledge of capital markets, derivatives, and bonds. Familiarise yourself with the latest trends and issues in the financial services sector. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully resolved client issues in the past, as this will demonstrate your ability to communicate effectively under pressure.
✨Understand Client Onboarding
Get a good grasp of the client onboarding process. Be ready to discuss how you would approach onboarding new clients and resolving platform issues. Highlight any relevant experience you have in managing client accounts, especially for tier 1 clients.
✨Be Ready to Collaborate
This position requires working closely with various departments. Think of examples where you've successfully collaborated with different teams, such as business analysts or project managers. Emphasising your teamwork skills will show that you're a great fit for their fast-paced environment.
