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- Tasks: Onboard clients and resolve platform issues in a fast-paced financial environment.
- Company: Join a global electronic brokerage with a focus on innovation.
- Benefits: Competitive bonus, private medical cover, 26 days holiday, and gym membership.
- Why this job: Gain exposure to high-performance systems and grow your career in finance.
- Qualifications: Degree in STEM and three years of experience in financial services.
- Other info: Work two days a week in the vibrant London office.
The predicted salary is between 36000 - 60000 £ per year.
Miller Maxwell is working with a global real-time electronic brokerage seeking to hire an experienced Business Client Support Analyst for the European client support team. The successful candidate will be part of a fast-paced financial services organisation that will provide exposure to high-performance systems, front-office business users and scope to grow within an innovative business with a global reach.
Responsibilities:
- Onboarding new clients.
- Resolving client's platform issues.
- Resolve trading-related issues for clients where required.
- Provide account management for tier 1 clients – This includes blue-chip financial services business.
- Work closely with different departments across the business with constant interaction with business analysts, project managers, and software engineering teams.
Qualifications:
- A degree in a STEM-related subject.
- At least three years experience.
- Experience within Capital Markets, Derivatives or Bonds markets.
- Experience within financial services business, customer, or client services support position.
- Experience working within a customer-focused environment support software.
- Excellent communication skills with the ability to work with customers via email and telephone.
Benefits & Compensation:
- Competitive market bonus
- Private medical cover
- Pension
- 26 days holiday
- Gym membership
- Life insurance
- Working from home (Office is located in city of London).
How to Apply:
For more information about this exciting opportunity then please call Miller Maxwell or email us with your CV for immediate review.
Business Client Support Analyst in England employer: Miller Maxwell Ltd
Contact Detail:
Miller Maxwell Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Client Support Analyst in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Business Client Support Analyst role. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, especially in Capital Markets and Derivatives. We want you to be able to discuss how your experience aligns with their needs, so brush up on relevant topics and think of examples that showcase your problem-solving skills.
✨Tip Number 3
Show off your communication skills! Whether it's through email or during a phone call, make sure you convey your thoughts clearly and confidently. Practice common interview questions and answers with a friend to get comfortable with articulating your experience and how it relates to client support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who are eager to join our innovative team in London. So, hit that apply button and let’s get you started!
We think you need these skills to ace Business Client Support Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Client Support Analyst role. Highlight your experience in client onboarding and resolving platform issues, as these are key responsibilities for us.
Showcase Your Communication Skills: Since excellent communication is a must-have, don’t forget to showcase your ability to interact with clients via email and phone. Use examples from your past roles to demonstrate how you’ve effectively communicated with stakeholders.
Highlight Relevant Experience: We want to see your experience in Capital Markets, Derivatives, or Bonds markets. Make sure to include any relevant roles you've had in financial services that align with what we’re looking for.
Apply Through Our Website: For the best chance of getting noticed, apply through our website. It’s the quickest way for us to review your application and get back to you!
How to prepare for a job interview at Miller Maxwell Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Capital Markets, Derivatives, and Bonds. Familiarise yourself with the latest trends and issues in the financial services sector. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Client-Centric Mindset
Since this role involves onboarding new clients and resolving their platform issues, think about how you can demonstrate your customer service skills. Prepare examples from your past experiences where you successfully managed client relationships or resolved complex issues.
✨Communication is Key
You’ll need to interact with various stakeholders, so practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video tools to record yourself. This will help you refine your communication style and ensure you come across as confident and professional.
✨Show Your Team Spirit
This position requires collaboration with different departments, so be ready to discuss your teamwork experiences. Think of specific instances where you worked closely with business analysts, project managers, or software engineers, and how you contributed to achieving common goals.
