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- Tasks: Manage and negotiate claims efficiently for clients across Canada and the USA.
- Company: Join a leading firm known for its professionalism and client-focused approach.
- Benefits: Competitive salary, inclusive environment, and opportunities for career growth.
- Other info: Supportive workplace committed to inclusivity and professional development.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: GCSE English and Maths at grade C or above; previous claims handling experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
The role is responsible for the efficient management of large claims outside of authority on behalf of clients, ensuring the highest standards of professionalism at all times. The position covers claims across Canada and the USA within the Property and Casualty classes of business. The role holder will handle non‑complex claims autonomously and acknowledge and investigate selected more complex claims with limited supervision, escalating issues appropriately when required. The role also involves assisting colleagues with claims handling, adhering to internal and market claims procedures, and demonstrating a broad understanding of clients’ core businesses, relevant markets, and associated platforms and systems.
Role Responsibilities
- Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
- Negotiate claims with markets to maximise client retention
- Provide advice to clients where required in respect of claims
- Ensure timely processing of all claims documents and answer enquiries relating to claims processing
- Ensure the secure, efficient and auditable handling of client monies and proactively manage payments
- Maintain and update in-house systems
- Liaise with placing teams and other areas of Miller to ensure overall client requirements are met
- Prepare statistical claims data for both internal and external use
- Maintain strong client and market relationships as appropriate
- Perform quality control checks on all documentation
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
- Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market
Qualifications
- GCSE English and Maths at grade C or above
- Knowledge of the North American Market
- Previous experience as a Claims Handler
At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.
Claims Handler employer: Miller Insurance Services LLP
Contact Detail:
Miller Insurance Services LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Miller or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you'd manage complex claims and negotiate with clients. We want you to show off your skills and confidence!
✨Tip Number 3
Research Miller’s values and recent news. When you know what makes us tick, you can tailor your conversations and show that you're not just another candidate – you’re the right fit for our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in managing claims, especially in the Property and Casualty sectors. We want to see how your skills align with what we do at Miller!
Showcase Your Skills: In your cover letter, don’t just list your qualifications; showcase your negotiation skills and ability to handle complex claims. We love seeing real examples of how you've made a difference in previous roles.
Be Professional: Since professionalism is key in this role, ensure your application reflects that. Use clear language, check for typos, and maintain a formal yet friendly tone. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Miller Insurance Services LLP
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially within the Property and Casualty sectors. Familiarise yourself with common types of claims and the processes involved in managing them. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Negotiation Skills
Since negotiating claims is a key part of the role, prepare examples of past experiences where you've successfully negotiated outcomes. Think about how you maximised client retention and what strategies you used to achieve favourable results.
✨Understand the Market Landscape
Research the North American market thoroughly. Be ready to discuss current trends, challenges, and how they impact claims handling. This shows that you’re not just knowledgeable but also genuinely interested in the industry and the company’s position within it.
✨Demonstrate Your Client Relationship Skills
Prepare to talk about how you've built and maintained strong relationships with clients in previous roles. Highlight your communication skills and how you ensure client satisfaction, as this is crucial for the role at Miller.