About usHeadquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsures. For over 120 years we’ve been industry leaders in a variety of specialist areas.Working hereA career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other.What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.What You'll Do:The Transformation Project Manager delivers transformation projects and defined workstreams that support Miller’s strategic priorities, operating within agreed strategic direction, governance and transformation delivery approaches. The role translates agreed strategic objectives into clear scope, delivery plans, governance, implementation activity and sustainable change outcomes.Working with sponsors, stakeholders and subject matter experts, the role plans and delivers assigned cross-functional projects and workstreams, including coordinating dependencies with related initiatives where required. It provides timely delivery insight, identifies risks and dependencies, and develops practical options and recommendations to support sponsor andgovernance decision making.The role delivers agreed project and change management activity required to support implementation, business readiness and adoption. It ensures that projects are delivered with appropriate control, while maintaining a strong focus on stakeholder engagement, communication and sustainable change.Role Responsibilities:Lead the planning and delivery of assigned transformation projects and definedworkstreams that contribute to Miller’s strategic business objectives, within agreed scope, governance and delivery approaches.Support sponsors and stakeholders to translate agreed strategic objectives into defined project outcomes, scope, milestones, delivery plans and measurable benefits.Coordinate complex cross-functional delivery activity, including the management of dependencies between workstreams, teams, systems, processes and business readiness activity.Provide sponsors and governance forums with clear, timely reporting, delivery insight, options and recommendations to support effective decision making.Identify and communicate the implications of delivery decisions, including impacts on scope, timing, cost, risk, capacity, customer outcomes and adoption.Develop and maintain delivery plans for assigned projects and workstreams, contributing relevant plans, milestones and dependency information to wider integrated programme plans where required.Influence stakeholders to secure alignment, decisions, actions and ownership required to maintain progress against strategic outcomes.Define project scope and schedule while focusing on regular and timely delivery of value and outcomes.Organise and lead project status and working meetings and prepare and distribute progress reports.Manage project-level risks, issues, actions and dependencies, taking corrective action within agreed authority levels. Escalate material risks, issues, strategic decisions and cross-programme dependencies promptly, with clear analysis and recommended actions.Deliver the agreed change management approach for assigned projects, including change activity across the team’s own portfolio and relevant TDI projects.Develop and deliver change management plans that support successful implementation and adoption of project outcomes.Plan and coordinate stakeholder engagement activity to build awareness, alignment and commitment throughout the change journey.Develop and deliver project communications to ensure impacted stakeholders understand the purpose, impact and progress of change initiatives.Coordinate enablement (training) activity to support users and teams in adopting new processes, systems and ways of working.Define and track adoption measures and other change indicators to assess readiness, uptake and sustainability of change outcomes.Support the effective delivery of project and change activity through the consistent use of agreed processes, tools, templates and frameworks.Contribute to portfolio management activity, including reporting, governance, planning, scheduling and action tracking, to support the wider Transformation & Portfolio Management Office remit.Work with the Head of Transformation and Portfolio Management to scope and execute assigned transformation initiatives, applying agreed project standards, governance and change management approaches.Adhere to and fully meet the expectations of Miller, as set out in its policies andprocedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.Promote the Miller brand and values to enhance Miller’s reputation in the market.QualificationsDegree qualified, or equivalent relevant professional experience.Recognised project, programme or portfolio management qualification,e.g. PRINCE2, MSP, PMP, APM or equivalent.Change management qualification desirable, e.g. Prosci, APMG Change Management or equivalent.KnowledgeStrong knowledge of transformation, project, change and portfolio management disciplines, frameworks and governance.Strong knowledge of PMO operating models, portfolio oversight, prioritisation, reporting and controls.Good understanding of business change, target operating model design and implementation, and benefits realisation.Knowledge of project delivery methodologies, including both Agile and Waterfall approaches.Strong understanding of stakeholder management, executive reporting and governance processes.Good knowledge of financial services business operations, including risk, compliance and regulatory considerations.ExperienceFinancial services experience and project management experience (at least 3 years).Experience of delivering transformation or business change projects from initiation through to implementation.Experience of project governance, reporting, risk and issue management, and stakeholder engagement.Experience of working across business functions and coordinating multiple stakeholders to achieve delivery outcomes.Experience of supporting PMO or portfolio management activity would be advantageous.BenefitsOn top of a competitive salary we offer a fantastic benefits package including:10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.Private Medical InsuranceMedicare cash planMinimum of 25 days annual leave (with flexibility to buy more) Life AssuranceIncome ProtectionCritical Illness coverEnhanced Maternity, Paternity Adoption and Shared Parental LeaveAt Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know. #J-18808-Ljbffr
Transformation Project Manager
