Compliance Manager

Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas.

A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

We have an exciting opportunity for a Compliance Manager to join our growing team within Management Services at Miller. You will be reporting to the Senior Compliance Manager within the Advisory Team of the Compliance Function, focussed on providing prompt, accurate and expert Compliance advice to senior stakeholders across Group businesses, with a particular focus on UK regulated entities within the Group. The role also includes responsibility for supporting the development of the Advisory Team, embedding consistent advisory standards, and building technical capability across the team. You will contribute to committee and board‑level reporting and attend governance forums as required, providing clear, concise and commercially‑focused compliance insight.

Role Responsibilities

• Support the advisory role provided by the Compliance Function by investigating queries and highlighting issues from Business Units and overseas entities, relating to Miller policy and procedures, licensing and regulatory matters.
• Provide expert compliance advisory support by investigating queries and addressing issues raised by Business Units and Group entities related to Miller policies, procedures, licensing, and regulatory matters.
• Ensure all material advice is appropriately documented.
• Assist in the timely and accurate regulatory reporting for Miller Group entities by coordinating with relevant functions and validating the accuracy of compliance‑related sections of regulatory submissions.
• Present advice, insights and recommendations clearly and confidently at Committees and Boards, attending governance meetings as required.
• Support with the identification and assessment of emerging issues, trends and risks arising from advisory work and escalating promptly and appropriately.
• Support delivery of technical guidance on applicable regulatory frameworks, collaborating with specialist Compliance teams where deeper expertise is required, e.g. Financial Crime or the Policy Teams.
• Support training, guidance and quality assurance activities to maintain consistency and excellence in advisory outputs.
• Develop strong relationships with key stakeholders across the Group, offering clear, concise, and accurate compliance advice.
• Deliver pragmatic solutions to complex compliance challenges and effectively communicate these solutions to stakeholders.
• Enhance the technical capabilities of direct reports, ensuring workloads are efficiently managed with clear deadlines and objectives.
• Contribute to Compliance projects, including working with the Project Management and Operational Teams to facilitate implementation.
• Support Senior Manager and Head of Compliance in the management and delivery of the Annual Compliance Plan.
• Assist in the development and maintenance of registers.
• Assist with the management of the timetable and preparation of Compliance reports for Committee and Board meetings.
• Assist in the development of compliance training modules and guides.
• Keep abreast of changes to applicable regulatory and legislative requirements, and work with other areas of Compliance to propose appropriate application of these across the business.
• Assist in ensuring the requirements of external legislation and regulations (e.g. FCA, Lloyd’s legislation, Money Laundering/Proceeds of Crime, Data Protection) are embodied in procedures and reflected in best practice and other general business compliance procedures.
• Assist, where required, with preparation of information requests from the FCA and Lloyd’s (and any other relevant regulatory or legislative body).
• Assist in ensuring Compliance policies and procedures are fully documented and are kept up to date.
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market.

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.