At a Glance
- Tasks: Manage and negotiate claims efficiently for clients across North America.
- Company: Join a leading independent (re)insurance broking firm with a global presence.
- Benefits: Enjoy a competitive salary, generous pension, private medical insurance, and flexible leave options.
- Other info: Inclusive environment with opportunities for career growth and professional development.
- Why this job: Be part of a diverse team that values collaboration and innovation in the insurance industry.
- Qualifications: GCSE English and Maths at grade C or above; knowledge of the North American Insurance Market.
The predicted salary is between 30000 - 40000 £ per year.
Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas.
Working here: A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.
What you’ll do:
- Ensure the efficient management of large outside of authority claims on behalf of clients and upholding the highest standards of professionalism.
- Territories to include: Canada / USA
- Classes of business: Property, Casualty
- Ensure a swift response and settlement of claims, whilst constantly reviewing service standards.
- Negotiate claims with markets in order to maximise client retention.
- Provide advice to clients where required in respect of claims.
- Ensure timely processing of all claims documents and answer enquiries relating to claims processing.
- Ensure the secure, efficient and auditable handling of client monies and proactively manage payments.
- Maintain and update in-house systems.
- Liaise with placing teams and other areas of Miller to ensure overall client requirements are met.
- Prepare statistical claims data for both internal and external use.
- Maintain strong client and market relationships as appropriate.
- Perform quality control checks on all documentation.
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
- Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market.
- Follow internal and market claims procedures.
- Presents non-complex claims autonomously. Acknowledges and investigates some more complex claims advices with limited supervision, escalating issues as appropriate.
- Assists others with claims.
Qualifications:
- GCSE English and Maths at grade C or above.
- Knowledge of the North American Insurance Market.
On top of a competitive salary we offer a fantastic benefits package including:
- 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- Private Medical Insurance.
- Minimum of 25 days annual leave (with flexibility to buy more).
- Life Assurance.
- Income Protection.
- Critical Illness cover.
- Enhanced Maternity, Paternity Adoption and Shared Parental Leave.
At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.
Ready to take the next step in your career? Join Miller and be part of a team where your expertise drives success.
Claims Handler - North America (Property & Casualty) employer: MILLER INSURANCE LLC
Miller is an exceptional employer that champions a collaborative and inclusive work culture, where employees are encouraged to thrive and develop their careers. With a strong commitment to employee well-being, we offer a comprehensive benefits package, including generous pension contributions, private medical insurance, and ample annual leave, all designed to support a healthy work-life balance. Join us in our North American office and be part of a diverse team dedicated to delivering outstanding service in the property and casualty insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler - North America (Property & Casualty)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Miller or similar firms. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common claims handling scenarios. Think about how you'd tackle them and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of the North American Insurance Market during interviews. It’s a key part of the role, so demonstrating your understanding will definitely impress us and show you’re serious about the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Miller!
We think you need these skills to ace Claims Handler - North America (Property & Casualty)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your experience in the North American Insurance Market and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Miller. Remember, we love candidates who are enthusiastic about doing things differently.
Showcase Your Achievements:When detailing your work experience, focus on your achievements rather than just duties. Use specific examples of how you've successfully managed claims or improved processes. We appreciate results-driven individuals!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MILLER INSURANCE LLC
✨Know Your Stuff
Make sure you brush up on your knowledge of the North American insurance market. Familiarise yourself with property and casualty claims, as well as any recent trends or changes in regulations. This will show that you're not just interested in the role, but that you’re also proactive about staying informed.
✨Showcase Your People Skills
As a Claims Handler, you'll need to build strong relationships with clients and colleagues alike. Prepare examples of how you've successfully negotiated or resolved issues in the past. Highlight your ability to communicate clearly and effectively, as this is key to maintaining client satisfaction.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you approach complex claims and the steps you take to ensure swift resolutions. Think of specific scenarios where you’ve had to think on your feet or adapt quickly to changing circumstances. This will illustrate your capability to handle the demands of the role.
✨Align with Company Values
Research Miller’s brand and values before your interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of doing things differently. This will help you stand out as a candidate who truly fits into their team culture.
