At a Glance
- Tasks: Manage claims efficiently and uphold professionalism while supporting clients.
- Company: Join a leading independent (re)insurance broking firm with a global presence.
- Benefits: Enjoy a competitive salary, generous pension, private medical insurance, and flexible leave options.
- Other info: Inclusive environment with opportunities for career growth and personal development.
- Why this job: Be part of a diverse team that values collaboration and innovation in the insurance industry.
- Qualifications: GCSE English and Maths at grade C or above; knowledge of the North American Insurance Market.
The predicted salary is between 30000 - 40000 £ per year.
Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas.
Working here: A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.
What you’ll do:
- Ensure the efficient management of large outside of authority claims on behalf of clients and uphold the highest standards of professionalism.
- Territories to include: Canada / USA
- Classes of business: Property, Casualty
- Ensure a swift response and settlement of claims, whilst constantly reviewing service standards.
- Negotiate claims with markets in order to maximise client retention.
- Provide advice to clients where required in respect of claims.
- Ensure timely processing of all claims documents and answer enquiries relating to claims processing.
- Ensure the secure, efficient and auditable handling of client monies and proactively manage payments.
- Maintain and update in-house systems.
- Liaise with placing teams and other areas of Miller to ensure overall client requirements are met.
- Prepare statistical claims data for both internal and external use.
- Maintain strong client and market relationships as appropriate.
- Perform quality control checks on all documentation.
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
- Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market.
- Follow internal and market claims procedures.
- Presents non-complex claims autonomously. Acknowledges and investigates some more complex claims advices with limited supervision, escalating issues as appropriate.
- Assists others with claims.
Qualifications:
- GCSE English and Maths at grade C or above.
- Knowledge of the North American Insurance Market.
On top of a competitive salary we offer a fantastic benefits package including:
- 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- Private Medical Insurance.
- Minimum of 25 days annual leave (with flexibility to buy more).
- Life Assurance.
- Income Protection.
- Critical Illness cover.
- Enhanced Maternity, Paternity Adoption and Shared Parental Leave.
At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.
Ready to take the next step in your career? Join Miller and be part of a team where your expertise drives success.
Claims Handler employer: MILLER INSURANCE LLC
Miller is an exceptional employer that champions a collaborative and inclusive work culture, where employees are encouraged to thrive in their careers. With a competitive benefits package, including a generous pension contribution, private medical insurance, and ample annual leave, we prioritise the well-being and professional growth of our team members. Located in London, our global presence and commitment to diversity make us a unique place to work, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Miller or similar firms. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common claims handling scenarios. Think about how you'd approach them and be ready to share your thoughts. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. We’re all about team spirit and passion, so let us see what makes you tick.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows you’re genuinely interested in the role and appreciate the opportunity. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight relevant experience and skills that match the job description, especially your knowledge of the North American Insurance Market.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team at Miller. Keep it concise but impactful.
Showcase Your Professionalism:Since we uphold high standards of professionalism, make sure your application reflects that. Use clear language, check for typos, and maintain a formal yet friendly tone throughout.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MILLER INSURANCE LLC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the North American Insurance Market. Familiarise yourself with common claims processes and terminology, as well as any recent trends or changes in regulations. This will show that you're not just interested in the role, but that you’re also proactive about understanding the industry.
✨Demonstrate Your Negotiation Skills
Since negotiating claims is a key part of the job, prepare examples from your past experiences where you've successfully negotiated outcomes. Think about how you can articulate your approach to maximising client retention while maintaining professionalism. This will help you stand out as someone who can handle complex situations effectively.
✨Showcase Your Team Spirit
Miller values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you worked together to achieve a common goal, especially in high-pressure situations. This will highlight your ability to fit into their culture of working as one team.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about Miller’s approach to client relationships or how they ensure compliance with industry regulations. This shows your genuine interest in the company and the role, and it gives you a chance to assess if it’s the right fit for you.
