Chief Operating Officer

Miller Hospitality seeks a COO

Who is Miller Hospitality?

Overview of Miller Hospitality

Miller Hospitality is a prominent recruitment specialist focused exclusively on the hospitality industry in Ireland. Established over 20 years ago, it is a family-run business that has developed a deep understanding of the needs and dynamics of hotels, restaurants, and resorts.

The company aims to facilitate connections between talented individuals seeking employment and exceptional job opportunities that align with their skills and career aspirations.

Mission and Values

The mission of Miller Hospitality revolves around providing customized recruitment services that cater to both clients and candidates. They strive to match the right environment with the right employee, ensuring a perfect fit for both parties involved.

The company emphasizes values such as Excellence, Cheerfulness, Team Play, Compassion, Dedication, and Innovation in its operations. These values guide their approach to creating a positive workplace culture and fostering strong relationships among stakeholders.

Services Offered

Miller Hospitality offers a range of services including recruitment for both temporary and permanent roles within the hospitality sector. They maintain an active jobs board where candidates can search for available positions. Additionally, they encourage potential employees to reach out if they do not find suitable roles listed, indicating their commitment to personalized service.

Industry Focus

The company specializes in restaurant management and hospitality investment management. Their expertise extends beyond recruitment; they also engage in business development activities aimed at enhancing operational efficiency within the hospitality sector.

In summary, Miller Hospitality is a leading recruitment specialist in Ireland’s hospitality industry, dedicated to connecting skilled individuals with job opportunities while promoting a culture of excellence and positive relationships.

Why Join Us?

• It’s exciting trying to achieve and enjoyable to make progress and help others while your generating a revenue to help our community.
• Be part of a talented and passionate team making a positive impact in the Hospitality industry.
• Enhance your skills through ongoing training and development opportunities.
• Thrive in a dynamic, fast-paced environment that rewards creativity, innovation, hard work, and continuous improvement.
• Contribute to our vision of a world where you can make a difference
• Access all the tools necessary for success in your role.

About the COO Role

As our Chief Operating Officer, you will oversee all aspects of daily operations at Miller Hospitality.

You will collaborate closely with our team to develop strategies aimed at improving efficiency, productivity, and profitability.

Your responsibilities will include leading operational departments such as finance, marketing, human resources, and customer service while providing guidance to ensure company goals are met.

Key Responsibilities:

• Develop and implement operational strategies to enhance efficiency and profitability.
• Oversee all operational departments including finance, marketing, human resources, and customer service.
• Establish and monitor key performance indicators (KPIs) to track operational success.
• Manage the company budget while ensuring expenses remain within limits.
• Analyze financial and operational data for areas needing improvement.
• Collaborate with MD and Manager on business strategy development.
• Maintain relationships with stakeholders including customers, suppliers, partners, and board members.
• Ensure compliance with company policies and procedures.
• Stay informed about industry trends to identify growth opportunities.

Compensation Package:

We believe in transparency regarding compensation.

This is best discussed in person or zoom etc

Qualifications:

Candidates should possess:

• A minimum of a bachelor’s degree in business administration or related field; an MBA is preferred.
• At least 20 years of progressive experience in executive leadership roles; minimum of 10 plus years as COO or similar capacity.
• Proven experience managing diverse functional areas such as operations or finance.
• A successful track record in developing strategic plans that drive profitability.
• Extensive experience optimizing processes for improved efficiency.

Skills Required:

The ideal candidate will demonstrate:

• Strong corporate management capabilities
• Financial planning expertise
• Strategic visioning skills
• Ability to promote process improvements
• Proficiency in forecasting
• Marketing acumen
• Recruitment Agency background would be ideal with a proven track record