At a Glance
- Tasks: Ensure speedy data input and assist homeowners with their new homes.
- Company: Miller Homes, dedicated to building better places for people and communities.
- Benefits: Competitive salary, 26 days leave, birthday off, and a 10% bonus.
- Other info: Enjoy a supportive work environment with great career growth opportunities.
- Why this job: Join a team that values customer service and community impact.
- Qualifications: Experience in customer service, strong communication, and computer skills.
The predicted salary is between 30000 - 40000 £ per year.
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people.
Responsibilities:
- To ensure accurate and speedy data input into the customer service operating system.
- To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home.
- Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner.
- To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment.
Requirements:
- Experience working in a customer services role, ideally within Housebuilding, Property or Construction.
- Ability to provide concise and accurate written or numerical reports when required.
- Confident communicator both verbally and written.
- Computer literate (especially Word & Excel) with good administrative skills essential.
What We Offer:
- Competitive basic salary.
- 26 days annual leave + public holidays + your birthday off.
- Opportunity to earn 10% bonus.
- Company contribute 6.5% to your pension, plus other benefits.
Senior Customer Service Coordinator in Leeds employer: Miller Homes
At Miller Homes, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work culture that prioritises employee well-being and growth. Located in Warrington, our team enjoys competitive salaries, generous annual leave, and a commitment to professional development, all while contributing to the creation of better homes and communities. Join us to be part of a company that values its people and fosters an environment where everyone can thrive.
