At a Glance
- Tasks: Manage customer communications and ensure smooth data input for a top-notch service experience.
- Company: Join Miller Homes, a leader in the housebuilding industry with a strong team spirit.
- Benefits: Enjoy a competitive salary, 26 days off, birthday leave, and a generous pension contribution.
- Why this job: Be part of a dynamic team that values professionalism and customer satisfaction.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in Word & Excel.
The predicted salary is between 30000 - 40000 £ per year.
Location: Warrington, Cheshire, WA3 6YF
Salary: Competitive salary + attractive benefits
Employer: Miller Homes
Responsibilities
- Ensure accurate and speedy data input into the customer service operating system.
- Issue Miller documentation as requested to assist homeowners in the use and understanding of their new home.
- Deal effectively and within charter timescales with all incoming communications such as telephone calls, messages, emails and texts; record on the system in a timely manner.
- Act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business in a pressurised environment.
Requirements
- Experience working in a customer services role, ideally within housebuilding, property or construction.
- Ability to provide concise and accurate written or numerical reports when required.
- Confident communicator both verbally and written.
- Computer literate, especially Word & Excel, with good administrative skills essential.
What We Offer
- Competitive basic salary.
- 26 days annual leave + public holidays + your birthday off.
- Opportunity to earn 10% bonus.
- Company contribution 6.5% to your pension, plus other benefits.
Senior Customer Service Coordinator in Hemel Hempstead employer: Miller Homes
Miller Homes is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside attractive benefits such as 26 days of annual leave, a bonus opportunity, and a generous pension contribution. Our supportive work culture fosters collaboration and respect, ensuring that every team member feels valued while working in the vibrant community of Warrington, Cheshire, where you can thrive in your career within the housebuilding sector.
We think you need these skills to ace Senior Customer Service Coordinator in Hemel Hempstead
Data Input
Customer Service
Communication Skills
Report Writing
Computer Literacy
Administrative Skills
Time Management
