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- Tasks: Lead a team to conduct quality inspections and analyse customer feedback.
- Company: A top housebuilding company committed to quality and customer satisfaction.
- Benefits: Competitive salary, generous leave, and bonus opportunities.
- Why this job: Make a difference in home quality and enhance customer experiences.
- Qualifications: Experience in customer service inspections and knowledge of NHBC guidelines.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading housebuilding company is seeking a Customer Services Inspections Manager for their Scotland East region. The role includes managing a team, conducting inspections to ensure quality, analyzing customer-reported defects, and liaising with NHBC.
The ideal candidate will have experience in a similar role and be knowledgeable in NHBC guidelines.
The position offers a competitive salary, generous leave, and a bonus opportunity.
Customer Services Inspections Lead — Homes Quality in Edinburgh employer: Miller Homes
Contact Detail:
Miller Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Inspections Lead — Homes Quality in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the housebuilding industry, especially those who know about customer services and inspections. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on NHBC guidelines and common inspection scenarios. We want you to be ready to showcase your expertise and how you can lead a team effectively in ensuring quality.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Customer Services Inspections Lead role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Customer Services Inspections Lead — Homes Quality in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer services and inspections. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of NHBC guidelines!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services Inspections Lead role. Share specific examples of your past experiences that relate to managing teams and conducting inspections.
Showcase Your Team Management Skills: Since this role involves managing a team, make sure to highlight any leadership experience you have. We love to see how you’ve motivated and guided others in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Miller Homes
✨Know Your NHBC Guidelines
Make sure you brush up on the NHBC guidelines before your interview. Being able to discuss these in detail will show that you’re not only knowledgeable but also serious about the role.
✨Showcase Your Leadership Skills
As a Customer Services Inspections Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on conflict resolution and motivating others.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer-reported defects or inspection scenarios. Think through some real-life examples where you’ve made a difference in quality assurance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the company’s approach to quality control or how they support their teams. It shows you're engaged and genuinely interested in the role.
