At a Glance
- Tasks: Support customer services with admin duties and ensure smooth communication.
- Company: Join Miller Homes, a leading name in housebuilding with a supportive team.
- Benefits: Competitive salary, 26 days leave, birthday off, and a 10% bonus.
- Other info: Enjoy a dynamic work environment with great career progression opportunities.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Experience in customer service, strong communication, and computer skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Warrington, Cheshire, WA3 6YF
Salary: Competitive salary + attractive benefits
Company: Miller Homes
We are looking to recruit a Senior Customer Services Coordinator to join our Customer Services team in the North West. The main duties of the role are to support the customer services department with key administrative duties working alongside the co-ordination role.
Responsibilities
- To ensure accurate and speedy data input into the customer service operating system.
- To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home.
- Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts, and record on the system in a timely manner.
- Act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business in a pressurised environment.
Requirements
- Experience working in a customer services role, ideally within Housebuilding, Property or Construction.
- Ability to provide concise and accurate written or numerical reports when required.
- Confident communicator both verbally and written.
- Computer literate (especially Word & Excel) with good administrative skills essential.
What we offer
- Competitive basic salary.
- 26 days annual leave + public holidays + your birthday off.
- Opportunity to earn 10% bonus.
- Company contributes 6.5% to your pension, plus other benefits.
Senior Customer Service Coordinator in Doncaster employer: Miller Homes
Miller Homes is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside attractive benefits such as 26 days of annual leave, your birthday off, and a generous pension contribution. Our supportive work culture fosters collaboration and respect, ensuring that every team member feels valued while contributing to the success of our customer services department in the vibrant community of Warrington.
