At a Glance
- Tasks: Support customer services with key admin duties and ensure smooth communication.
- Company: Miller Homes, dedicated to building better homes and communities.
- Benefits: Competitive salary, 26 days leave, birthday off, and a 10% bonus.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a team that values people and planet while making a real impact.
- Qualifications: Experience in customer service, strong communication skills, and computer literacy.
The predicted salary is between 30000 - 40000 £ per year.
Location: Warrington, Cheshire, WA3 6YF
Company: Miller Homes
Competitive salary + attractive benefits
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.
We are looking to recruit a Senior Customer Services Coordinator to join our Customer Services team in the North West. The main duties of the role are to support the customer services department with key administrative duties working alongside the co-ordination role.
Responsibilities- To ensure accurate and speedy data input into the customer service operating system.
- To issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home.
- Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner.
- To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment.
- Experience working in a customer services role, ideally within Housebuilding, Property or Construction.
- Ability to provide concise and accurate written or numerical reports when required.
- Confident communicator both verbally and written.
- Computer literate (especially Word & Excel) with good administrative skills essential.
- Competitive basic salary.
- 26 days annual leave + public holidays + your birthday off.
- Opportunity to earn 10% bonus.
- Company contribute 6.5% to your pension, plus other benefits.
Senior Customer Service Coordinator in Cardiff employer: Miller Homes
At Miller Homes, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Senior Customer Services Coordinator in Warrington, you'll enjoy competitive salaries, generous annual leave, and a strong commitment to your professional growth, all while contributing to our mission of building better homes and communities. Join us to be part of a company that values its people and the planet, offering unique benefits like a 10% bonus and a substantial pension contribution.
