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- Tasks: Support the Customer Services team by handling communications and managing documentation.
- Company: A leading housebuilding company in the West Midlands with a supportive culture.
- Benefits: Competitive salary, annual leave, bonuses, and pension contributions.
- Why this job: Join a thriving team and make a difference in customer service.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Great opportunity for growth in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A housebuilding company in West Midlands is seeking a Customer Services Coordinator to support their Customer Services team. The role involves handling communications, issuing documentation, and ensuring accurate data input within a customer service system.
Ideal candidates should have:
- Experience in customer service
- Effective communication skills
- Computer literacy, particularly in Word and Excel
The position offers a competitive salary, annual leave, bonuses, and pension contributions, providing a great opportunity to thrive within a supportive work environment.
Customer Services Coordinator - Homes & Construction employer: Miller Homes Ltd
Contact Detail:
Miller Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Coordinator - Homes & Construction
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or achievements that highlight your customer service experience. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Services Coordinator - Homes & Construction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to our Customer Services team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your communication skills will help us support our customers effectively.
Show Off Your Tech Skills: Since we’re all about accuracy and efficiency, don’t forget to mention your proficiency in Word and Excel. Give us examples of how you've used these tools in previous roles to make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Miller Homes Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service in the homes and construction sector. Brush up on common issues customers face and how to resolve them. This will show that you're not just a candidate, but someone who genuinely cares about providing excellent service.
✨Show Off Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully handled customer queries in the past. Think about times when you turned a negative experience into a positive one. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Get Comfortable with Tech
As the job requires proficiency in Word and Excel, be ready to discuss your experience with these tools. You might even want to mention specific tasks you've completed using them, like creating reports or managing data. If you have any tips or tricks for using these applications efficiently, share those too!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your enthusiasm for the position!
