Customer Services Technician - Luton
Department: Customer Services
Employment Type: Full Time
Location: South Midlands
Description
Customer Services Technician
South Midlands Region, Luton
Competitive salary + attractive benefits
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.
We are looking to recruit a Customer Services Technician to join our team in the South Midlands region, ideally based around the Luton / Stevenage area. The role will see you carry out multi‑trade remedial works in both occupied and unoccupied properties, delivering safe, high‑quality repairs while providing a professional and positive customer service experience. As a front‑facing representative of Miller Homes, the Technician plays a key role in upholding the company’s standards, values, and reputation.
CUSTOMER SERVICES TECHNICIAN RESPONSIBILITIES:
- Carry out assigned remedial works in a safe, efficient, and professional manner across a range of trades.
- Communicate politely and clearly with customers, keeping them informed of progress and any issues.
- Ensure the company vehicle is suitably racked, clean, tidy, and road‑legal at all times.
- Work in full compliance with the company’s Safety, Health & Environment (SH&E) Management System.
CUSTOMER SERVICES TECHNICIAN REQUIREMENTS:
- Multi‑skilled, with practical experience across a range of trades including joinery, basic brickwork, plaster patching, painting and decorating, tiling, and general repairs.
- Understanding of construction techniques and basic awareness of NHBC standards.
- Good awareness of current health and safety legislation and best practice.
- Professional, courteous, and respectful when representing Miller Homes.
WHAT WE OFFER:
- Competitive basic salary
- 26 days annual leave + public holidays + your birthday off
- Opportunity to earn 10% bonus
- Company van
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Customer Services Technician - Luton employer: Miller Homes Limited
At Miller Homes, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in the picturesque Farnham area, our Southern Region team enjoys a supportive environment with competitive salaries, comprehensive benefits including a company car or allowance, and ample opportunities for career advancement within a leading national house-building firm. Join us to be part of a mission that not only builds homes but also fosters thriving communities and a sustainable future.
