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For Companies At a Glance
- Tasks: Train and support sales teams to boost performance and achieve business goals.
- Company: Miller Homes builds better homes and communities, focusing on people and the planet.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team, make an impact, and develop your training skills in a thriving industry.
- Qualifications: Experience in sales training, strong communication skills, and a passion for helping others succeed.
- Other info: Travel across England and Scotland required; apply quickly as positions fill fast!
The predicted salary is between 36000 - 60000 £ per year.
Salary: £Competitive
Location: Edinburgh
Posting date: 18 Apr 2025
About the role
At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.
We are looking to recruit a Group Sales Trainer based in our Edinburgh Office reporting to the Group Head of Sales. The successful candidate will be responsible for supporting the Group Head of Sales in:
- Identifying sales training requirements for all levels of the Miller and St Modwen sales teams.
- Developing, implementing and reviewing effectiveness of sales training programmes across the company.
- Delivering sales training for all sales discipline and level of role, including Sales Director.
- Providing support to regional Sales and Marketing teams and the wider business to achieve the Group’s business targets and aspirations.
Key Functional Areas
- Design and deliver engaging sales training programs, workshops, and coaching sessions.
- Develop training materials, including presentations, manuals, and e-learning modules.
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Implement, manage and review the Mystery shopping program, developing it into new areas of the customer journey.
- Review key data points such as mystery shopping results, sales data and customer survey data to identify training needs.
- Review sales policy and procedure compliance to identify training needs.
- Manage the Sales Pathway to ensure all Sales Managers/ Development Sales Managers complete within given timeframes.
- Deliver the Miller Homes Induction ensuring new hires understand company products, services, and sales strategies.
- Liaise with third parties including mystery shop companies and training providers.
- Partner with regional businesses to support specific and tailored sales training needs.
Key Capabilities Required
- Skills and Capabilities: Must possess excellent interpersonal and communication skills, being able to relate to people at all levels of an organisation, internal and external, and to establish and maintain respect both professionally and personally. Is commercially aware and competent. Has the confidence and ability to deliver quality training. Strong time management skills, with the ability to meet deadlines. Able to absorb numerical and financial information, distil it & report on it.
- Behavioural Attributes: High personal and professional integrity, presence, drive, determination and enthusiasm. Maintain highest levels of professionalism and personal presentation. Self-motivated, thinks outside the box demonstrating innovation.
- Knowledge, Experience and Qualification: Experience in training and supporting sales teams. Ideally worked in a senior sales role in the new homes building sector and has a proven record of delivering results. Can review data to identify training requirements. Ideally been involved in developing training.
Role Dimensions
- Financial: Limited financial responsibility, however, must be able to work within a budget.
- Decision Making: Support the Group Head of Sales with decision making relating to group sales training.
- Problem Solving: Actively engages in issues to improve Miller Homes performance.
- Relationships and Communications: Able to relate to people at all levels of an organisation, and to establish and maintain respect both professionally and personally. Able to communicate in a variety of ways to ensure delegates understand training being delivered. Develop positive working relationships with external stakeholders.
Please note this role will require you to travel throughout England and Scotland to our Regional offices.
How to apply
Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period. This job advert will close as soon as sufficient applications have been received, and therefore you should apply for this job as soon as possible. (No Agencies Please)
Group Sales Trainer employer: Miller Homes Limited
Contact Detail:
Miller Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Sales Trainer
✨Tip Number 1
Familiarise yourself with Miller Homes' values and mission. Understanding their commitment to building better places will help you align your training approach with their goals, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Miller Homes on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Group Sales Trainer role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully identified training needs and developed programmes in previous roles. Tailoring your examples to the new homes building sector will demonstrate your relevant experience.
✨Tip Number 4
Showcase your ability to analyse data by preparing a brief case study or example of how you've used sales metrics to inform training decisions. This will highlight your analytical skills and understanding of the role's requirements.
We think you need these skills to ace Group Sales Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and supporting sales teams, especially in the new homes building sector. Use specific examples that demonstrate your ability to deliver results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key capabilities required, such as excellent communication skills and commercial awareness.
Showcase Your Training Experience: Detail your experience in developing and delivering training programmes. Include any metrics or feedback that showcase the effectiveness of your training sessions, as this will resonate well with the hiring team.
Highlight Your Problem-Solving Skills: Provide examples of how you've engaged in problem-solving to improve performance in previous roles. This could include how you identified training needs through data analysis or feedback.
How to prepare for a job interview at Miller Homes Limited
✨Know Your Training Program
Familiarise yourself with the training programmes you would be responsible for. Be ready to discuss how you would assess their effectiveness and what innovative methods you might implement to enhance them.
✨Demonstrate Your Communication Skills
Since this role requires excellent interpersonal skills, prepare to showcase your ability to communicate effectively. You might want to share examples of how you've successfully delivered training or engaged with diverse teams in the past.
✨Showcase Your Commercial Awareness
Understand the sales landscape within the new homes building sector. Be prepared to discuss how your previous experience aligns with Miller Homes' goals and how you can contribute to achieving their business targets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you've identified training needs or improved performance through your training initiatives.
