At a Glance
- Tasks: Support customers through phone, email, and web while ensuring compliance with policies.
- Company: Miller Druck International Stone Ltd, a leader in customer service excellence.
- Benefits: Gain valuable experience in customer service and develop your communication skills.
- Other info: Collaborate with various departments for a fulfilling work experience.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Excellent English communication skills and previous customer service experience required.
The predicted salary is between 25000 - 30000 € per year.
Miller Druck International Stone Ltd is looking for an Associate Customer Service Representative in Leicester. This role involves supporting various customer inquiries via phone, email, and web while ensuring compliance with internal policies and regulations.
The ideal candidate will possess excellent English communication skills, previous customer service experience, and a good knowledge of MS Office. Familiarity with SAP systems is advantageous. The position requires effective collaboration with various departments to exceed customer expectations.
Customer Success & Order Support Specialist in Leicester employer: Miller Druck International Stone Ltd
Miller Druck International Stone Ltd is an exceptional employer that prioritises employee development and fosters a collaborative work culture in Leicester. With a strong focus on customer satisfaction, employees are encouraged to grow their skills through ongoing training and support, while enjoying a dynamic environment that values teamwork and innovation.
Contact Detail:
Miller Druck International Stone Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success & Order Support Specialist in Leicester
✨Tip Number 1
Get to know the company! Research Miller Druck International Stone Ltd and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Customer Success & Order Support Specialist in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about supporting customer inquiries, make sure your written application highlights your excellent English communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Experience:We want to see how your previous customer service experience aligns with what we're looking for. Be specific about your past roles and how they relate to the responsibilities of a Customer Success & Order Support Specialist.
Highlight Your Tech Savvy:Mention your familiarity with MS Office and any experience with SAP systems. We love candidates who are comfortable with technology, so don’t shy away from showcasing your skills in this area!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Miller Druck International Stone Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction. This will show that you understand the importance of exceeding customer expectations.
✨Familiarise Yourself with SAP and MS Office
If you have experience with SAP systems, be prepared to talk about it! If not, do a bit of research to understand its basic functions. Also, make sure you're comfortable discussing your proficiency in MS Office, as these skills are crucial for the role.
✨Practice Your Communication Skills
Since excellent English communication skills are a must, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get feedback on your delivery and confidence.
✨Show Your Team Spirit
Collaboration is key in this role, so think of examples where you've worked effectively with others. Be ready to share how you’ve contributed to team success in previous roles, as this will demonstrate your ability to work well across departments.
