At a Glance
- Tasks: Lead your team, train staff, and ensure top-notch service during busy shifts.
- Company: Join Miller & Carter, the home of steak enthusiasts with a vibrant culture.
- Benefits: Flexible shifts, 33% discount, financial toolkit, gym discounts, and free shares.
- Other info: Enjoy team socials and a supportive work environment.
- Why this job: Be part of a unique Steak School and make every guest feel welcome.
- Qualifications: Experience in hospitality and a passion for leading teams.
The predicted salary is between 25000 - 30000 £ per year.
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As Head Waiter/Waitress at Miller & Carter - Cramond Brig, you’ll bring your experience and passion to lead your team on the floor.
You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.
Join us at Miller and Carter, the home of the Steak Geeks.
We take the bull by the horns.
Picture perfect steaks, butchered, aged and cooked to perfection.
We add a special touch to every occasion.
If you fancy yourself as a steak geek, we want to hear from you.
All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all off our brands for up to 5 friends and family.
- Wagestream –afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
• Team Socials – work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
There's also a free employee helpline- to support you with whatever life throws at you.
- WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…
- Lead the team on the floor to success during busy shifts.
- Train and inspire your team.
- Support the day to day running of the business.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary
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Head Waiter/Waitress employer: Miller & Carter
Miller & Carter in Chester is an exceptional employer that prioritises personal growth and team support, making it an ideal place for aspiring leaders. With unique benefits such as a 33% discount across brands and specialised training at our Steak School, employees are empowered to develop their skills while enjoying a vibrant work culture that values memorable guest experiences. Join us to thrive in a dynamic environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Miller & Carter. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Miller & Carter
Don't be shy about reaching out to Miller & Carter directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Miller & Carter and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Miller & Carter
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
