At a Glance
- Tasks: Provide excellent guest care and ensure safety and security during night shifts.
- Company: Miller & Carter, a vibrant and welcoming hospitality brand.
- Benefits: 33% discount across all brands, high-street shopping discounts, and 28 days paid holiday.
- Other info: Flexible shifts to fit your lifestyle and career growth opportunities.
- Why this job: Join a fun team where work hard meets play hard!
- Qualifications: Strong communication skills and a passion for guest experience.
The predicted salary is between 20000 - 25000 £ per year.
Miller & Carter Surrey Street in Sheffield is seeking a Night Porter responsible for providing excellent guest care and ensuring safety and security. You'll be the first point of contact for guests, handling check-ins, inquiries, and complaints while maintaining a welcoming environment.
This role offers flexible shifts and a slew of employee benefits, including:
- 33% discount across all brands
- High-street shopping discounts
- A financial toolkit
- 28 days paid holiday
It's a vibrant role where work hard meets play hard!
Night Front Desk & Guest Experience Host | Flexible Shifts in Sheffield employer: Miller & Carter Surrey Street
Miller & Carter Surrey Street in Sheffield is an exceptional employer that prioritises employee well-being and growth. With flexible shifts, a generous 33% discount across all brands, and a vibrant work culture that balances hard work with enjoyment, employees are encouraged to thrive both personally and professionally. The company also offers a comprehensive financial toolkit and 28 days of paid holiday, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Miller & Carter Surrey Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Front Desk & Guest Experience Host | Flexible Shifts in Sheffield
✨Tip Number 1
Make sure to research Miller & Carter and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your customer service skills! As a Night Front Desk & Guest Experience Host, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence in handling inquiries and complaints.
✨Tip Number 3
Dress to impress! Even though it’s a night role, making a good first impression is key. Choose an outfit that reflects professionalism while still being comfortable enough for those flexible shifts.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that extra step to stand out from the crowd. Plus, it shows you’re keen on joining the team!
We think you need these skills to ace Night Front Desk & Guest Experience Host | Flexible Shifts in Sheffield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for guest care.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this vibrant position at Miller & Carter!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Miller & Carter.
How to prepare for a job interview at Miller & Carter Surrey Street
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Front Desk & Guest Experience Host entails. Familiarise yourself with the responsibilities like handling check-ins and guest inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about guest care, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved complaints or made guests feel welcome. This will show that you’re a great fit for the vibrant environment at Miller & Carter.
✨Prepare for Common Interview Questions
Anticipate questions related to safety and security, as well as how you would handle difficult situations. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
