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- Tasks: Provide first and second line support for trading teams across EMEA.
- Company: Millennium is a leading investment management firm focused on delivering exceptional trading support.
- Benefits: Enjoy a full-time role with opportunities for remote work and professional growth.
- Why this job: Join a global team, enhance your tech skills, and make an impact in the trading world.
- Qualifications: Experience in trade support or business analysis, knowledge of trading platforms, and programming skills required.
- Other info: Fast-paced environment ideal for quick learners who thrive under pressure.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Production Support Engineer – Commodities role at Millennium
Join to apply for the Production Support Engineer – Commodities role at Millennium
Trading Applications Support is the first call for the firm’s trading teams regarding their trading requests and trade processing.
A candidate in this role interfaces with trading teams, Technology teams, External vendors, Risk Management, Operations, Broker community.
We are looking for a L 1/L2 Production Support Engineer to join our team in London providing trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and application issues stemming from use of our trading platforms to executing trades across global markets.
The role will be focused on business support across Commodities & Fixed Income Trading production support
You will be part of a Global Support Team (follow the sun model) helping to provide our users base with world class service.
Trade Support:
- 1st and 2nd Line support for All Trading team within the EMEA region
- Assist with automating processes to increase efficiency and streamline trade support
- Manage communications with wide range of stakeholders (firm management, brokers, development teams, risk management)
Trading Platform Onboarding And Management:
- User onboarding : responsible for the setup of new users, configuring accounts, product permissions, coordinate with risk for trading limits, coordinate test trades
- User Trainings : Provide training to new users on various technology stack (Trading application & risk management platforms)
Qualifications/Skills Required
- Previous experience in a Trade Support / Business Analyst role in a major financial institutions (sell side / buy side / trading firm)
- Experience Supporting Commodities Trading and proficient with Trading Platforms such as Trayport, WebICE, TT
- Working knowledge of an object oriented programing language (Python, Java) and API concepts (HTTP protocol, RestAPIs..)
- Good understanding of Unix / Windows environments
- Familiarity with middle and back office systems, risk management tools (OpenLink, Imagine..) and with Bloomberg or Reuters market data desirable
- Able to prioritize in a fast moving, high pressure, constantly changing environment; Good sense of urgency – problem management and escalation
- Excellent communication and interpersonal skills
- Detail oriented, accountability and strong sense of ownership
- Fast learner with a demonstrated aptitude to grasp new concepts quickly
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Investment Management
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Production Support Engineer - Commodities employer: Millennium
Contact Detail:
Millennium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer - Commodities
✨Tip Number 1
Familiarise yourself with the specific trading platforms mentioned in the job description, such as Trayport and WebICE. Having hands-on experience or even a solid understanding of these tools will give you an edge during discussions with the interviewers.
✨Tip Number 2
Brush up on your knowledge of object-oriented programming languages like Python or Java. Being able to discuss how you've used these languages in previous roles can demonstrate your technical proficiency and problem-solving skills.
✨Tip Number 3
Prepare to showcase your experience in managing communications with various stakeholders. Think of examples where you successfully navigated complex situations involving brokers, risk management, or development teams, as this is crucial for the role.
✨Tip Number 4
Highlight your ability to work under pressure and prioritise tasks effectively. Be ready to share specific instances from your past roles where you demonstrated a strong sense of urgency and accountability in fast-paced environments.
We think you need these skills to ace Production Support Engineer - Commodities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade support and any specific trading platforms you've worked with, such as Trayport or WebICE. Emphasise your technical skills, especially in programming languages like Python or Java.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Production Support Engineer role at Millennium. Mention your understanding of the commodities market and how your previous experiences align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role involves managing communications with various stakeholders, provide examples in your application that demonstrate your excellent communication and interpersonal skills. This could be through past experiences where you successfully collaborated with teams or resolved client issues.
Highlight Problem-Solving Abilities: The job requires a good sense of urgency and problem management skills. Include specific instances in your application where you effectively handled high-pressure situations or resolved complex issues, showcasing your ability to prioritise tasks.
How to prepare for a job interview at Millennium
✨Understand the Trading Platforms
Make sure you have a solid understanding of the trading platforms mentioned in the job description, such as Trayport and WebICE. Familiarise yourself with their functionalities and how they support commodities trading, as this will be crucial during your interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with programming languages like Python or Java, and your knowledge of APIs. You might be asked to solve a technical problem or explain how you've used these skills in previous roles, so brush up on relevant examples.
✨Communicate Effectively
Since the role involves managing communications with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare to demonstrate your interpersonal skills and how you've successfully collaborated with teams in high-pressure environments.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem management skills. Think of specific instances where you've resolved client or application issues, and be ready to explain your thought process and the steps you took to achieve a solution.
