Service Manager

Service Manager

Coventry Full-Time 31000 - 37000 £ / year (est.) No home office possible
Go Premium
M

At a Glance

  • Tasks: Lead and inspire teams to deliver high-quality support services across Coventry and Warwickshire.
  • Company: Millennium Support is a dynamic provider helping people with complex histories live independently.
  • Benefits: Enjoy 25 days annual leave, ongoing training, life assurance, and exclusive discounts.
  • Why this job: Make a real difference while working in an inclusive, innovative environment that values your growth.
  • Qualifications: Proven leadership experience in health and social care; Level 4 qualification required.
  • Other info: This role involves travel to the Head Office once a month.

The predicted salary is between 31000 - 37000 £ per year.

Join Millennium Support as our Service Manager! Location: Coventry and Warwickshire (The role is office and site based with travel to Head Office in Wakefield once a month)

Salary: £37,000 - £42,345 FTE

Annual Leave: 25 days plus bank holidays

Do you have the passion and expertise to make a profound difference? Are you experienced in Positive Behaviour Support (PBS) and thrive in empowering teams under pressure? If managing teams across multiple sites excites you, then Millennium Support is your perfect stage!

Why Millennium Support?

Millennium Support is a dynamic, values-driven, and innovative provider, supporting people with complex histories to live independently in the community. We are dedicated to providing top-notch therapeutic support in the right environment, offering the right opportunities to fulfil people's lives.

What You'll Do:

  • Lead and Inspire: Oversee the delivery of high-quality, compliant support services across Coventry and Warwickshire.
  • Empower Teams: Drive the organization's values by making a difference, being inclusive and responsive, and developing potential.
  • Innovate: Foster a culture of creativity and resilience, ensuring the best outcomes for those we support.

What You'll Receive:

  • Ongoing Training & Development: We invest in your growth with continuous learning opportunities.
  • Senior Leadership Support: Benefit from guidance and support from our dedicated Senior Leadership Team.
  • Generous Annual Leave: Enjoy 25 days of leave plus bank holidays.
  • Life Assurance & Cycle2Work Scheme: Secure your future and stay healthy.
  • Company Pension: Plan for your retirement with our pension scheme.
  • Blue Light Card: Enjoy exclusive discounts and offers.
  • Employee Assistance Programme: Access personal and everyday advice on child support, financial guidance, mental health, and well-being.

Role Requirements:

  • Experienced Leader: Proven leadership in a managerial role, preferably within health and social care settings.
  • Qualified: Minimum Level 4 qualification (or equivalent) with a commitment to achieving Level 5.
  • Mobile: A driver's license and access to a vehicle.
  • Communicative: Strong verbal and written communication skills, with the ability to engage effectively with all stakeholders.
  • Forward-Thinking: Innovative and proactive in developing the service.
  • Values-Driven: A commitment to embodying Millennium Support's values in all aspects of the role.

Daily Expectations:

  • Lead by Example: Demonstrate responsibility and accountability in decision-making.
  • Be Present: Maintain a clear presence through walkarounds, observations, and active listening.
  • Strategic Management: Handle long-term goals and purposes of the service with clear communication and accountability.
  • Develop Potential: Foster the growth of Deputy Managers and Team Leaders through personal development and mentoring.
  • Upskill Teams: Ensure your team is equipped with the knowledge and skills to provide the best support possible.
  • Inclusive Culture: Promote a service culture where everyone is included and aware of their impact.

We look forward to hearing from you! Apply Now: We welcome applications from a diverse range of individuals who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship at this time.

Ready to make a difference with Millennium Support? Apply today and be the change you want to see!

Service Manager employer: Millennium Support

Millennium Support is an exceptional employer, dedicated to fostering a dynamic and inclusive work culture that empowers employees to make a meaningful impact in the lives of those we support. With a strong emphasis on ongoing training and development, generous annual leave, and comprehensive employee benefits, including life assurance and a pension scheme, we ensure our team members thrive both personally and professionally. Located in Coventry and Warwickshire, this role offers the unique opportunity to lead and inspire teams across multiple sites while receiving robust support from our Senior Leadership Team.
M

Contact Detail:

Millennium Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarise yourself with Positive Behaviour Support (PBS) principles. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the values that Millennium Support embodies.

✨Tip Number 2

Network with professionals in the health and social care sector. Engaging with others in similar roles can provide insights into the challenges and expectations of a Service Manager, which can be invaluable during your discussions with us.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in managing teams under pressure. Be ready to share specific examples that highlight your ability to empower and inspire others, as this is crucial for the role.

✨Tip Number 4

Research Millennium Support’s mission and values thoroughly. Being able to articulate how your personal values align with ours will show your genuine interest in the position and your potential fit within our team.

We think you need these skills to ace Service Manager

Leadership Skills
Positive Behaviour Support (PBS)
Team Management
Communication Skills
Strategic Planning
Problem-Solving Skills
Empathy and Compassion
Conflict Resolution
Adaptability
Coaching and Mentoring
Organisational Skills
Creativity and Innovation
Stakeholder Engagement
Commitment to Values and Ethics

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Service Manager position. Tailor your application to highlight your relevant experience in Positive Behaviour Support and team management.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, qualifications, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to empower teams and drive results.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and Millennium Support's mission. Provide specific examples of how you've led teams in challenging environments and how you embody the values they seek in a candidate.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Millennium Support

✨Showcase Your Leadership Skills

As a Service Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in the past, particularly in health and social care settings. Highlight your ability to inspire and empower others under pressure.

✨Emphasise Your Commitment to Values

Millennium Support is values-driven, so it's crucial to align your personal values with theirs. Be ready to discuss how you embody inclusivity, responsiveness, and the drive to make a difference in your previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to innovate or adapt your approach to achieve positive outcomes for your team or clients.

✨Demonstrate Effective Communication

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you engage with various stakeholders and ensure everyone feels included and valued.

Service Manager
Millennium Support
Location: Coventry
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>