At a Glance
- Tasks: Lead a team to provide high-quality, person-centred support and develop future leaders.
- Company: Millennium Support, dedicated to fulfilling lives and empowering individuals.
- Benefits: 25 days annual leave, ongoing development, pension, and employee assistance programme.
- Other info: Dynamic role with opportunities for career growth and a supportive environment.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Leadership experience in health and social care and a commitment to learning.
The predicted salary is between 40000 - 40000 £ per year.
Step into a role where your leadership transforms lives. We’re looking for a Service Manager to join our team in Coventry! This is a role for someone who wants to do more than manage a service. You’ll lead with purpose, bring our values to life and create the right environment for people we support and our teams to thrive.
Location: Coventry and Warwickshire (CV5 - office and service based, with monthly travel to our head office in Wakefield).
Salary Range: £40,000 per annum.
Annual Leave: 25 days plus bank holidays.
Why Millennium Support? At Millennium, our vision is simple: fulfilling lives. That means creating the right support, opportunities and environment for the people we support to live the lives they choose. It also means creating a place where our people can grow, develop and feel proud of the difference they make.
As Service Manager, you’ll play a key role in making that happen. You’ll lead your team, champion great support and make sure our values are reflected in everyday practice.
What you’ll be doing:
- Lead with purpose: You’ll take ownership of your service, making sure it’s safe, compliant and delivers high-quality, person-centred support. The successful applicant will eventually hold Registered Manager status across our Coventry services and play a pivotal role in developing a support provision that maintains regulatory compliance, provides effective leadership, safeguards the safety and wellbeing of the people we support, responds to their individual needs and delivers effective therapeutic support.
- Develop your people: You’ll create a team where people feel supported, listened to and empowered to do their best work. You’ll coach and develop a Deputy Manager and Team Leaders, helping them grow their confidence and capability.
- Champion great support: You’ll use your knowledge of PBS and person-centred practice to help your team deliver the best possible outcomes for the people we support.
- Make things happen: You’ll be visible, curious and proactive. You’ll spot opportunities to improve, challenge when things aren’t right and work with others to make positive change happen.
What you’ll bring:
- Leadership experience – You’ve led teams within health and social care and know what great leadership looks like.
- A values-led approach – You care about people, lead by example and want to make a genuine difference.
- A commitment to learning – You hold a Level 4 qualification (or equivalent) and are committed to achieving Level 5.
- Resilience – You’re comfortable navigating challenge and change, while keeping your team focused and supported.
- Great communication – You’re confident building relationships and communicating with people at every level.
- A proactive mindset – You’re always looking for ways to improve services, develop people and achieve better outcomes.
- A full driving licence and access to a vehicle.
What you’ll get from us:
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Strong support from our Senior Leadership Team
- Company pension
- Life assurance
- Cycle2Work scheme
- Blue Light Card
- Employee Assistance Programme, providing confidential support with everything from finances to wellbeing
Your impact: As Service Manager, you’ll be the person who helps turn our vision into reality every day. You’ll:
- be visible in your service, listening to your team and the people we support.
- set clear expectations, recognise great work and challenge practice when it needs to improve.
- develop future leaders, giving your Deputy Managers and Team Leaders the confidence and skills to grow.
- create a culture where people feel valued, included and empowered to fulfil their potential.
Ready to make your mark at Millennium? If you’re ready to lead a service where what you do genuinely matters, we’d love to hear from you.
This advert is scheduled to close on Friday 16 October, but don’t hang around. If we receive a high number of applications, we may close the advert early.
Please note: Millennium Support cannot provide international sponsorship to internal or external candidates at any time.
Supported Living Service Manager in Coventry employer: Millennium Support
Millennium Support is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive and inclusive work culture. Located in Hull, our team members benefit from comprehensive training in specialised areas such as autism and trauma-informed support, ensuring they are well-equipped to make a meaningful impact in the lives of individuals with complex needs. Join us to be part of a dedicated team that values empowerment, independence, and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Service Manager in Coventry
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Millennium Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Millennium Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Millennium Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Millennium Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Living Service Manager in Coventry
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Millennium Support:Before hitting send, make sure to tailor your application specifically to Millennium Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Millennium Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
