The Copthorne Tara Hotel London Kensington is seeking a full-time Shift Leader to manage Reception operations with direct supervision of up to two staff members. You will ensure accurate End of Day processes, handle guest inquiries, and assign rooms per departmental standards while coordinating with other departments.
You will also be responsible for cash handling, floats, and maintaining high service levels, aiming to minimise queues and improve guest satisfaction.
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Reception Shift Leader: Elevate Guest Service & Team employer: Millennium Hotels
Millennium Hotels and Resorts UK is an exceptional employer, offering a vibrant work culture that prioritises safety and compliance while fostering a proactive safety environment. Based in London, the company provides extensive training and development opportunities, alongside a comprehensive benefits package that includes social events, career progression, and unique perks like complimentary meals and discounts on accommodation worldwide. Join us to be part of a dynamic team dedicated to continuous improvement and employee well-being.
