Millennium Hotels is seeking a dynamic Duty Manager for The Chelsea Harbour Hotel in London. You will oversee the front office and on‑duty operations, ensuring smooth shifts and full responsibility during on‑duty periods.
You will lead, train, and coach the front office team, maintaining high service standards and policy compliance while driving guest satisfaction and loyalty across reservations, billing, and guest interactions.
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Duty Manager - Front Office Lead & Guest Experience employer: Millennium Hotels
Millennium Hotels and Resorts UK is an exceptional employer, offering a vibrant work culture that prioritises safety and compliance while fostering a proactive safety environment. Based in London, the company provides extensive training and development opportunities, alongside a comprehensive benefits package that includes social events, career progression, and unique perks like complimentary meals and discounts on accommodation worldwide. Join us to be part of a dynamic team dedicated to continuous improvement and employee well-being.
