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For Companies At a Glance
- Tasks: Maximise revenue through effective telesales and build strong client relationships.
- Company: Join Millennium Hotels, a global leader in hospitality with a culture of inclusion.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Why this job: Kickstart your career in a fast-paced environment while making meaningful connections.
- Qualifications: Experience in telesales or customer service, with excellent communication skills.
- Other info: Opportunities for growth and a supportive team atmosphere await you.
The predicted salary is between 28800 - 43200 £ per year.
At Millennium Hotels and Resorts UK, we are seeking a Telesales Executive to support the Central Event booking department in maximising revenue and fostering strong client relationships through effective and efficient sales techniques. This role involves providing excellent customer service to all customers at all times. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
Key Responsibilities
- Experience in outbound calls, particularly in telesales or call centres, anyone in hospitality, retail, customer service or similar industries
- Researching and identifying new business through varied lead generation tactics
- Building and nurturing close working relationships with businesses and agencies to drive sales
- Building Millennium brand awareness through excellent execution and effective communication
- Comfortable working in a fast-paced, target-oriented environment
- Ability to build strong relationships with customers and colleagues
- Ability to manage a busy and varied workload effectively
- Excellent communication skills
- Track record of success in Telesales or similar roles, with a focus on target achievement
About you
- Keen to work in a fast-paced environment
- Great team player with an outgoing personality
- Manages time effectively to ensure high levels of productivity
- Commercially minded with a desire to hit and exceed targets
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Microsoft Outlook)
In return we offer
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest‑free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character, and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: IT Services and IT Consulting
Telesales Executive employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Millennium Hotels. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to sell yourself just like you would sell a product. Prepare a brief summary of your experience and skills that relate to telesales, and rehearse it until it feels natural.
✨Tip Number 3
Show off your personality! Millennium Hotels is looking for outgoing team players, so don’t be afraid to let your character shine through during interviews. Be engaging and enthusiastic; it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Off Your Telesales Skills: Make sure to highlight any experience you have in telesales or similar roles. We want to see how you've successfully built relationships and hit targets in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills that match the job description, like your ability to manage a busy workload or your proficiency with Microsoft Office tools. It shows us you’re genuinely interested!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. We love a great team player with an outgoing vibe, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Product
Before the interview, make sure you understand Millennium Hotels' offerings and values. Familiarise yourself with their different hotel collections and what sets them apart. This knowledge will help you demonstrate your enthusiasm and ability to sell their brand effectively.
✨Showcase Your Communication Skills
As a Telesales Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common sales scenarios with a friend to refine your pitch and ensure you can handle objections smoothly during the interview.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in telesales or customer service. Prepare specific examples of how you've successfully built relationships and met targets. This will show that you have the skills needed to thrive in a fast-paced environment like Millennium Hotels.
✨Demonstrate Your Team Spirit
Millennium Hotels values teamwork, so be prepared to share examples of how you've collaborated with others in past roles. Highlight your outgoing personality and how it contributes to a positive team dynamic, as this will resonate well with their culture of inclusion.
