At a Glance
- Tasks: Coordinate exciting meetings and events, ensuring smooth operations and excellent customer service.
- Company: Join the vibrant Copthorne Hotel Manchester, located by the scenic Salford Quays.
- Benefits: Enjoy a competitive salary, training opportunities, and fun team activities.
- Other info: Flexible working hours with opportunities for career growth and global discounts.
- Why this job: Be part of a dynamic team and make memorable events happen!
- Qualifications: Previous hospitality experience and strong communication skills are essential.
The predicted salary is between 26010 - 31790 £ per year.
• Are you an experienced Meeting & Events Sales Coordinator?
• Are you passionate about excellent customer service?
• Do you have a high attention to detail and accuracy?
• Are you an experienced Meeting & Events Sales Coordinator?
• Are you passionate about excellent customer service?
• Do you have a high attention to detail and accuracy?
The Copthorne Hotel Manchester has an exciting opportunity for an experienced and enthusiastic
Meeting & Events Sales Coordinator who will ensure all enquiry details are recorded and communicated effectively through close liaison with the operational teams to enable the smooth running of events within the hotel.
Key responsibilities as M&E Sales Coordinator
- Working as part of the Meeting & Events Sales team, reporting to the Sales Manager
- Ensuring the telephone is answered promptly in a polite and courteous manner
- Establishing client requirements and identifying how the hotel can facilitate their needs and responding to all M&E enquiries complying with company standards
- Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, Food & Beverages and relevant hotel facilities, where possible
- Dealing with all enquiries promptly and following up on a timely basis including inputting all enquiries accurately into the Sales & Catering system
- Compiling accurate function sheets, distributing weekly and discussing with the Operations Team accordingly, proving updates as required
- Actively working as part of a team to achieve the department objectives and budget
What are we looking for?
- Previous hospitality and customer service experience preferably within a Conference & Events Sales Administration/Coordinator role/similar
- Experience of Opera PMS/Sales and Catering
- Excellent organisational skills
- The ability to work well under pressure and often to tight deadlines
- Excellent communication skills both oral and written
- The ability to use initiative working on own and as part of the team
- Ability to work 40 hours / 5 days per week. This will generally be between Monday and Friday, however, occasional/weekend work may be required, depending on business needs
- About the Hotel
The Copthorne Hotel Manchester sits peacefully on the attractive Salford Quays waterfront and is within easy reach of Media City UK.
The hotel offers modern guest rooms with a choice of Standard, Club or Suite accommodation.
The Clippers Brasserie offers a traditional menu with views over Salford Quays.
The Clippers Bar serves hearty pub food throughout the day with pre-dinner and pre-match drinks available.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Leng's Collection, M Social Collection, Millennium Collection and Copthorne Collection.
Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you
We offer a benefits package including
- Social Events, Wellbeing and Team Activities
- Salary: 27,060.80 per annum
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
• and many more!
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Meeting & Events Sales Coordinator in Salford employer: Millennium Hotels UK/EU - Careers
Join our dynamic team as an IT Infrastructure Manager at our Corporate office, where you will play a pivotal role in maintaining and optimising IT systems across the UK and Europe. We pride ourselves on fostering a collaborative work culture that prioritises employee wellbeing and growth, offering extensive training opportunities, social events, and a comprehensive benefits package including discounts on accommodation and complimentary meals. With a focus on innovation and continuous improvement, this is an excellent opportunity for those looking to make a meaningful impact in a supportive environment.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Sales Coordinator in Salford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotels UK/EU - Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotels UK/EU - Careers
Don't be shy about reaching out to Millennium Hotels UK/EU - Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Sales Coordinator in Salford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels UK/EU - Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
