At a Glance
- Tasks: Assist in daily Sales operations and coordinate events for a 4-star hotel.
- Company: Join the Millennium Hotel London Knightsbridge, a premier hospitality destination.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Other info: Flexible part-time role with opportunities for growth within the industry.
- Why this job: Be part of a dynamic team and make memorable experiences for guests.
- Qualifications: 1-2 years in sales or hospitality coordination preferred.
The predicted salary is between 12 - 15 £ per hour.
Join the Millennium Hotel London Knightsbridge for an experienced Sales and M&E Coordinator (Part Time). The purpose of this role is to assist in the daily running of the Sales department, ensuring that all M&C procedures and targets are met.
Responsibilities:
- Oversee daily Sales and M&E operations to ensure prompt, efficient, and courteous service
- Manage all incoming enquiries for meetings, conferences, events, and group bookings via phone, email, and online platforms
- Prepare basic proposals, availability checks, and initial quotations under supervision
- Maintain accurate records of enquiries, follow-ups, and conversions in the Property Management System (PMS)
- Assist in coordinating event logistics including room setup, AV requirements, catering, and special requests
- Liaise with operational departments to ensure seamless execution
- Conduct site inspections with potential clients when required
- Assist in preparing contracts, confirmations, invoices, and billing instructions
- Maintain and update client databases and event records
- Assist in preparing sales reports and revenue summaries
- Verify that all Sales and M&E information are processed accurately and in line with hotel standards without delay
- Ensure guest satisfaction before, during, and after events
- Communicate group bookings and special requirements clearly to relevant departments
- Resolve customer complaints professionally and escalate where necessary
- Assist with promotional materials for events and hotel packages
- Ensure compliance with GDPR, data protection and payment security standards
Essential skills:
- Previous experience in sales, events, or hospitality coordination preferred
- Strong organisational and time-management skills with attention to detail
- Excellent verbal and written communication skills
- Basic knowledge of sales principles and event coordination
- Proficiency in PMS systems (e.g., Opera Cloud, Delphi)
- Ability to multitask in a fast-paced, high-pressure environment
- Excellent grooming standards
- Problem-solving mindset with a proactive approach
- Calm, composed, and professional under pressure
- Strong work ethic with a positive attitude
- Consistent, reliable, and disciplined in performance and attendance
- Ability to work both independently and as part of a team
- Resilient and capable of handling repetitive operational tasks
- Proficiency in Microsoft Office (Outlook and Excel)
- Part-time role and may include occasional weekend or evening availability during events peak periods
Experience & Qualifications:
- Minimum 1-2 years of experience in hotel reservations or sales within the hospitality industry
Benefits:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to annual leave)
- Complimentary meals prepared by our chefs
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
- Opportunities for development and promotion within the industry
If you thrive on being the best, you can and want to join our team then look no further and apply now! We are an equal opportunities employer.
Sales and M&E Coordinator (Part Time) employer: Millennium Hotels UK/EU - Careers
At Millennium Hotel London Knightsbridge, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our part-time Sales and M&E Coordinator role provides opportunities for skill development through our M Academy, alongside benefits such as complimentary meals, social events, and a supportive environment that encourages career advancement within our prestigious 4-star property in the heart of Knightsbridge.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales and M&E Coordinator (Part Time)
✨Tip Number 1
Get to know the company! Research The Millennium Hotel London Knightsbridge and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and event coordination. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales and M&E Coordinator (Part Time)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales and M&E Coordinator role. Highlight your relevant experience in sales and event coordination, and show us how you can contribute to our team at The Millennium Hotel London Knightsbridge.
Show Off Your Skills:We want to see your organisational and communication skills shine through in your application. Use specific examples from your past experiences to demonstrate how you've successfully managed events or sales processes.
Be Professional Yet Personable:While we appreciate professionalism, don’t be afraid to let your personality come through! We’re looking for someone who can connect with clients and colleagues alike, so a friendly tone in your written application can go a long way.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and gives you a chance to showcase your enthusiasm for joining our Millennium family!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Millennium Hotel and its offerings. Research their services, especially in sales and events, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Organisational Skills
As a Sales and M&E Coordinator, organisation is key. Prepare examples from your past roles where you successfully managed multiple tasks or events simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. You might even want to role-play common interview questions related to customer service and event coordination.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve customer complaints or manage unexpected changes during an event. Having these examples ready will show your proactive approach.
