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- Tasks: Manage bookings and deliver exceptional service for events at a vibrant hotel.
- Company: Millennium Hotels UK/EU, known for its engaging work culture.
- Benefits: Competitive salary, career development opportunities, and employee perks.
- Other info: Full-time role with potential for growth in the hospitality industry.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience with Opera PMS and strong communication skills required.
The predicted salary is between 26956 - 26956 £ per year.
Millennium Hotels UK/EU is seeking an engaging Event Sales / Reservations Agent to deliver exceptional service and manage bookings at Copthorne Hotel Merry Hill. The role involves supporting both reservations and events, handling day-to-day inquiries, and maintaining high standards of customer care.
Candidates should have experience with Opera PMS, excellent communication skills, and a positive attitude. This full-time position offers a salary of £26,956.80 per annum with opportunities for career development and various employee benefits.
Reservations & Events Sales Specialist employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Events Sales Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Millennium Hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to reservations and events. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you have experience with Opera PMS, make sure to highlight that during your conversations. We want to see how you can bring value to the team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reservations & Events Sales Specialist
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events and customer service shine through. We want to see how much you enjoy creating memorable experiences for guests!
Highlight Relevant Experience: Make sure to mention any previous roles where you've handled reservations or events. If you've used Opera PMS before, shout about it! We love seeing candidates who have the right skills.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. A friendly yet polished approach will help us see your personality and fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Stuff
Familiarise yourself with the Opera PMS system, as it's crucial for the role. Brush up on your knowledge of event management and reservations processes so you can confidently discuss how you've used similar systems in the past.
✨Show Off Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly. Consider role-playing common interview questions with a friend to ensure you can convey your ideas effectively and engage with the interviewer.
✨Demonstrate Your Customer Care Approach
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a client's needs, as this will showcase your positive attitude and commitment to high standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the hotel's approach to events. This shows your genuine interest in the role and helps you assess if it's the right fit for you.