At a Glance
- Tasks: Coordinate reservations and events while delivering exceptional guest service.
- Company: Join a vibrant hotel team focused on guest satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a supportive team atmosphere.
- Why this job: Be the face of memorable experiences and enhance your hospitality skills.
- Qualifications: Experience with reservations systems and strong multitasking abilities.
The predicted salary is between 25000 - 30000 € per year.
Do you consider yourself an engaging person with good negotiation skills that can deliver excellent service that our guests will love, in ways that are in line with our budget figures? Do you have previous room reservations, meetings or conference booking experience using Opera Cloud/Delphi Systems, and are you comfortable multi-tasking your way through a fast-paced workload whilst delivering an array of different guest requirements alongside the hotels Ops team? This dual role supporting both the reservations and event sales team is heavily administrative-based, requiring the successful candidate to effectively and efficiently deal with day-to-day enquiries, updating systems and taking payments for bookings alongside providing an outstanding customer experience reflecting brand and company standards.
Key Responsibilities
- Ensuring all charges are raised and paid for following established procedures.
- Upselling bedroom types.
Reservations and Events Coordinator employer: Millennium Hotels UK/EU - Careers
As a Reservations and Events Coordinator at our esteemed hotel, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the unique opportunity to engage with diverse guests while honing your skills in a fast-paced setting. Join us in creating memorable experiences for our guests, all while enjoying the perks of working in a vibrant location that values your contributions.
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations and Events Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Reservations and Events Coordinator role. Keep it short, sweet, and focused on your negotiation skills and customer service experience.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. We can help you find opportunities through our website, so keep an eye out!
✨Tip Number 4
Prepare for interviews by researching common questions for roles like this one. Think about how your past experiences with Opera Cloud/Delphi Systems can shine through. We’re here to support you in nailing that interview!
We think you need these skills to ace Reservations and Events Coordinator
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your negotiation skills and any experience you have with room reservations or event bookings. We want to see how you can deliver excellent service while keeping within budget!
Be Organised:Since this role is all about multitasking, give us examples of how you've managed a busy workload in the past. Share specific instances where you juggled multiple tasks and still delivered great results.
Know Your Systems:If you've worked with Opera Cloud or Delphi Systems, let us know! Mentioning your familiarity with these systems will definitely give you an edge in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Systems
Familiarise yourself with Opera Cloud and Delphi Systems before the interview. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running and can handle the administrative side of the role.
✨Showcase Your Negotiation Skills
Prepare examples of how you've successfully negotiated in past roles. Whether it’s upselling room types or managing guest expectations, having specific stories ready will demonstrate your ability to deliver excellent service while staying within budget.
✨Emphasise Multi-tasking Abilities
Think of instances where you’ve juggled multiple tasks effectively. The interviewer will want to know how you manage a fast-paced workload, so be ready to share strategies you use to stay organised and efficient.
✨Customer Experience Focus
Be prepared to discuss how you ensure an outstanding customer experience. Highlight any previous roles where you’ve gone above and beyond for guests, as this aligns perfectly with the company’s commitment to service excellence.
