Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and shape strategies to enhance guest experiences.
- Company: Join Millennium Hotels and Resorts, a global leader with over 120 unique hotels.
- Benefits: Enjoy social events, training, discounts, and a supportive work culture.
- Why this job: Make a real impact while growing in a diverse and inclusive environment.
- Qualifications: Strong communication skills and a passion for operational excellence required.
- Other info: Opportunities for career development and exciting perks await you!
The predicted salary is between 36000 - 60000 £ per year.
The Chelsea Harbour Hotel and Spa are currently seeking a passionate Operations Manager. The ideal candidate will oversee day to day operations as this is an exciting role which will impact and influence key decisions and strategies within the business going forward. Ideally, our Operations Manager will have a strong knowledge and understanding of rooms and revenue.
We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential.
Operations Manager key responsibilities:
- Planning and implementing the delivery of service for all operational departments to meet and exceed guest expectations.
Operations Manager skills:
- Communicate effectively at all levels both verbally and in writing.
- Imbue a coaching, supporting and challenging mentality that delivers operational results.
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities
- Training and development
- Sales Incentive plan
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Regional Head of Operations & Commercial employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Head of Operations & Commercial
✨Tip Number 1
Familiarise yourself with the specific operations and commercial strategies of The Chelsea Harbour Hotel and Spa. Understanding their unique offerings and guest expectations will help you articulate how your experience aligns with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Millennium Hotels and Resorts. Engaging with them can provide valuable insights into the company culture and operational challenges, which you can leverage to demonstrate your fit for the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing operations and driving revenue growth. Be ready to share specific examples that showcase your ability to exceed guest expectations and implement effective service delivery.
✨Tip Number 4
Highlight your leadership style and how it aligns with the coaching and supportive mentality they seek. Think of ways to illustrate how you've successfully motivated teams in the past to achieve operational results.
We think you need these skills to ace Regional Head of Operations & Commercial
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management, particularly in hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet guest expectations.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you've successfully managed operations in the past and how you can contribute to the culture of inclusion at Millennium Hotels and Resorts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an operations management role.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Company and Its Culture
Before your interview, take some time to research Millennium Hotels and Resorts. Understand their values, mission, and the specific culture they promote. This will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Your Operational Expertise
Be prepared to discuss your previous experience in operations management, particularly in relation to rooms and revenue. Use specific examples to illustrate how you've successfully implemented strategies that improved operational efficiency and guest satisfaction.
✨Showcase Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've communicated effectively at all levels in past roles, whether verbally or in writing.
✨Emphasise Your Coaching and Leadership Style
The role requires a coaching mentality, so be prepared to discuss how you support and challenge your team to achieve operational results. Share examples of how you've developed team members and fostered a positive working environment.
