At a Glance
- Tasks: Assist guests with luggage, provide front desk service, and maintain hotel operations.
- Company: Millennium Hotel and Conference Centre Gloucester London, a vibrant hospitality environment.
- Benefits: Enjoy social events, training, complimentary meals, and discounts on accommodation worldwide.
- Other info: Opportunities for career growth and a supportive team culture.
- Why this job: Join a dynamic team and enhance guest experiences while developing your career.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 22000 - 26000 £ per year.
Night Porter - Concierge at Millennium Hotel and Conference Centre Gloucester London is responsible for assisting arriving guests with luggage and transportation, providing courteous front desk and reservation service, and maintaining accurate financial control procedures.
Key Responsibilities
- Know the city’s activities and restaurants, and maintain contacts to maximize guest service.
- Perform all reasonable services a guest may require; anticipate guests’ requests to satisfy them efficiently and promptly.
- Maintain a friendly, courteous, and professional conduct when meeting guests’ needs.
- Ensure proper handling of guest messages, mail, packages, flowers, and faxes.
- Review all memos, logbooks, messages, VIP lists, function sheets, etc., to ensure up‑to‑date and thorough knowledge of functions and happenings within the hotel.
Requirements
- Ability to multi‑task.
- Capacity to proactively manage the operation.
- Knowledge of Opera, Oracle, and large hotel operations.
- Strong communication, guest service, and leadership skills.
- Strong communicator, personable, flexible, and calm under pressure.
Benefits
- Social events, wellbeing and team activities.
- Training and development.
- Cash health plan cover option.
- Pension salary sacrifice scheme.
- Career development and salary reviews.
- Interest‑free season ticket loan scheme.
- One volunteer day per year (fully paid and in addition to annual leave).
- Complimentary meals prepared by chefs.
- Length of service related holiday scheme.
- Discount on accommodation worldwide and 50% off food and beverage outlets.
- Life assurance.
- Recommend a friend scheme.
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Night Porter - Concierge employer: Millennium Hotels UK/EU - Careers
The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With comprehensive benefits including training opportunities, social events, and a supportive team environment, staff are encouraged to grow within the hospitality industry while enjoying the perks of working in a prestigious location just moments from High Street Kensington. Join us to be part of a dynamic team where your contributions are valued and career advancement is a real possibility.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
