Night Front Desk Lead - Hospitality Ops & Guest Service
Night Front Desk Lead - Hospitality Ops & Guest Service

Night Front Desk Lead - Hospitality Ops & Guest Service

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead night operations, manage staff, and create unforgettable guest experiences.
  • Company: Prestigious hotel in London with a focus on exceptional service.
  • Benefits: Attractive benefits including training, health cover, and accommodation discounts.
  • Why this job: Join a dynamic team and make a real impact on guest satisfaction.
  • Qualifications: Strong front-of-house management experience and leadership skills.
  • Other info: Perfect for those who thrive in fast-paced environments and love hospitality.

The predicted salary is between 36000 - 60000 £ per year.

A prestigious hotel in London is seeking a dynamic Night Manager to oversee operations during the night shift. This role requires a strong background in front-of-house hotel management, and the ability to create memorable experiences for guests.

Key responsibilities include:

  • Managing staff
  • Adhering to financial control procedures
  • Ensuring effective communication

Ideal candidates possess:

  • Leadership qualities
  • Multitasking ability
  • A passion for exceptional guest service

An attractive benefits package includes training, health cover options, and discounts on accommodation.

Night Front Desk Lead - Hospitality Ops & Guest Service employer: Millennium Hotels UK/EU - Careers

Join a prestigious hotel in London, where we pride ourselves on fostering a vibrant work culture that values exceptional guest service and employee growth. As a Night Front Desk Lead, you will benefit from comprehensive training, health cover options, and exclusive discounts on accommodation, all while working in an environment that encourages leadership and teamwork to create unforgettable experiences for our guests.
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Contact Detail:

Millennium Hotels UK/EU - Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Front Desk Lead - Hospitality Ops & Guest Service

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Front Desk Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the hotel’s values and recent news, and think about how your experience aligns with their mission. We want to see you shine when discussing how you can create memorable experiences for guests.

✨Tip Number 3

Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or resolved guest issues in the past. This will demonstrate your ability to handle the night shift's challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Night Front Desk Lead - Hospitality Ops & Guest Service

Front-of-House Hotel Management
Guest Service
Staff Management
Financial Control Procedures
Effective Communication
Leadership Qualities
Multitasking Ability
Problem-Solving Skills
Customer Experience Enhancement
Operational Oversight

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you created memorable moments for guests, as this will resonate with us and show that you're a great fit for the Night Front Desk Lead role.

Highlight Your Leadership Skills: As a Night Manager, you'll be leading a team during the night shift. Make sure to emphasise your leadership qualities in your application. Share examples of how you've successfully managed staff and handled challenges in previous roles to demonstrate your capability.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points for key achievements and responsibilities to make it easy for us to see why you're the right candidate for the job.

Apply Through Our Website: Don't forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen on joining our team at this prestigious hotel!

How to prepare for a job interview at Millennium Hotels UK/EU - Careers

✨Know Your Hotel Inside Out

Before the interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart from other establishments. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to creating memorable experiences for guests.

✨Showcase Your Leadership Skills

As a Night Front Desk Lead, you'll need to demonstrate strong leadership qualities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate staff and maintain high standards of service, especially during busy night shifts.

✨Master the Art of Multitasking

In hospitality, multitasking is key. During the interview, be ready to discuss how you handle multiple responsibilities at once. Share specific instances where you've juggled various tasks while ensuring guest satisfaction. This will show that you're capable of thriving in a fast-paced environment.

✨Communicate Effectively

Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would handle communication with both guests and staff during the night shift. Demonstrating your ability to convey information effectively will set you apart.

Night Front Desk Lead - Hospitality Ops & Guest Service
Millennium Hotels UK/EU - Careers
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