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- Tasks: Keep our hotel sparkling by cleaning guest rooms and replenishing amenities.
- Company: Join Millennium Hotels UK, where your skills and growth are valued.
- Benefits: Enjoy social events, training, discounts, and a supportive work environment.
- Other info: Work in a vibrant hotel with stunning riverside views and great team spirit.
- Why this job: Make guests feel at home while developing your career in hospitality.
- Qualifications: No prior experience needed, just a passion for cleanliness and customer service.
The predicted salary is between 20000 - 22000 £ per year.
Here at Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication. You will learn not only from your fellow colleagues but also through our academy, where you will be able to excel in your career with apprenticeship and develop your careers within our Brands.
The Copthorne Newcastle is looking for a Casual Housekeeping Assistant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Housekeeping Assistant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded.
Key Information- Role: Housekeeping Assistant
- Working Hours: As required
- Address: Copthorne Hotel Newcastle, The Close, Quayside, Newcastle Upon Tyne, NE1 3RT
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
- Clean guest bedrooms, bathrooms and vacuum rooms and corridors
- Change and replenish bed linen, towels, and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Ensure that all equipment inside and around Guest rooms as well as in work areas is in working condition
- Be environmentally aware
- Manage guest requests in a timely and efficient manner
- Carry out general hotel cleaning duties as required
About The Hotel: Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine Standard, Club and Suite accommodation, all of which have picturesque riverside views. Dining facilities at the hotel include The Quay 7 Restaurant, which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and a selection of beers and spirits, along with a variety of hot beverages.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About The Group: Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Casual Housekeeping Assistant in Newcastle upon Tyne employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Assistant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a housekeeping role at Millennium Hotels or similar places.
✨Tip Number 2
Get social! Follow Millennium Hotels on social media and engage with their posts. It’s a great way to show your interest and stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out directly to the hotel or hiring manager to express your enthusiasm and ask about upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can find all the latest roles and updates directly from the source.
We think you need these skills to ace Casual Housekeeping Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your skills. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Casual Housekeeping Assistant. Highlight any relevant experience you have in cleaning or customer service, and connect it to how you can contribute to our team at Millennium Hotels.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can manage guest requests efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at Millennium Hotels!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Casual Housekeeping Assistant. Familiarise yourself with tasks like cleaning guest rooms, replenishing amenities, and ensuring high customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an excellent guest experience, be prepared to discuss how you've handled customer interactions in the past. Think of specific examples where you went above and beyond to meet someone's needs or resolve an issue. This will demonstrate your commitment to customer satisfaction.
✨Emphasise Teamwork and Adaptability
Housekeeping often requires working closely with others, so highlight your ability to collaborate and adapt in a team environment. Share experiences where you worked well with colleagues or adjusted to changing situations, as this aligns with the hotel's values of nurturing growth and teamwork.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team activities, or how the hotel supports career development. This shows your enthusiasm for the position and helps you gauge if the company culture is a good fit for you.