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For Companies At a Glance
- Tasks: Manage exciting events from start to finish, ensuring client satisfaction and maximising revenue.
- Company: Join a leading hotel group known for its inclusive culture and luxury offerings.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation worldwide.
- Why this job: Be part of a dynamic team creating memorable experiences in a stunning 5-star environment.
- Qualifications: Strong communication skills and a passion for event management are essential.
- Other info: Opportunities for personal growth and a vibrant work atmosphere await you.
The predicted salary is between 30000 - 42000 £ per year.
To significantly contribute to the M&E Sales effort of the Hotel as directed, in line with overall financial business mix objectives. To be responsible for managing events bookings/enquiries in a professional and efficient manner, in order to maximise revenue and profit for the company, whilst maintaining client satisfaction and high standards of service.
Responsibilities
- To manage all aspects of an event from initial enquiry to post stage and handle in a professional and efficient manner in accordance with the Company and Hotel standards.
- To endeavour to confirm bookings at the earliest possible stage maintaining a high conversion rate.
- To respond to all sales leads and clients to secure profitable business for the Company and Hotel.
- To have thorough product knowledge of the Hotel and the services available within the Group and to be fully conversant with any current promotions, special offers, sales and marketing initiatives.
- To negotiate and up-sell as necessary to maximise all potential revenue opportunities.
- To produce all relevant reports as requested within the agreed time scales, including detailed Function Sheets.
- To liaise closely with Meetings & Events Operations and Kitchen departments within the Hotel to build up a close working relationship and highlight relevant information or special requests regarding specific events or functions.
- To maximise revenue and profitability by careful diary management.
- To effectively manage your time and be accountable for your bookings.
- To liaise closely with the Meetings & Events Manager to ensure all opportunities for increasing revenue and profit are managed successfully.
- To work closely with the Sales team and CRO to secure and retain business for the group.
- To maintain both administration and operational standards to the clients' satisfaction whilst still achieving Hotel revenue and profit targets.
- To liaise closely with the Finance department ensuring all Company procedures, in relation to credit, billing and payment are adhered to.
- To be aware of and ensure that all legal requirements in relation to health & safety, hygiene, fire emergency procedures, employed conduct, licensing laws, security of premises and property are adhered to by the Hotel and clients/client sub-contractors.
- To manage and be responsible for your administration, ensuring the Hotel and Company Standards are met.
- To handle complaints in a competent and professional manner, passing full details of any complaint promptly to the Meetings & Events Manager or Senior Management team.
- To have general knowledge of competitor hotels.
- Maintain in-depth skills and product knowledge required for the position.
- To ensure sufficient coverage of the Meetings & Events department at all times within the office opening hours.
- To assist in entertainment, promotional and marketing activities as requested e.g. client familiarisation trips.
- To attend meetings and training sessions as requested.
- To undertake any reasonable requests made by management.
In return we offer
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest-free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- My Millennium discount perks.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
About The Chelsea Harbour Hotel
The Chelsea Harbour Hotel is a luxury 5-star all suite hotel set in the exclusive Chelsea Harbour Marina and within walking distance from the legendary King's Road. All of the hotel's luxury suites are spacious and elegantly furnished, with four spectacular penthouse suites which offer some of the best panoramic views across London from their spacious roof terraces. Leisure facilities at the hotel include the Spa, with a 17 metre indoor swimming pool, state of the art fitness centre, sauna, steam room, six treatment rooms and hair salon.
Meetings & Events Sales Executive employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Sales Executive
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Millennium Hotels & Resorts and their unique offerings. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn who work in the Meetings & Events sector. Building relationships can lead to opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your skills in managing events and client satisfaction – that’s what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to landing that dream job at The Chelsea Harbour Hotel!
We think you need these skills to ace Meetings & Events Sales Executive
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for the Meetings & Events industry. Share any relevant experiences or events you've managed before, and how they shaped your skills. We love candidates who are genuinely excited about creating memorable experiences!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the role. Highlight your knowledge of our hotel and its offerings, and mention any promotions or services that you think could enhance our M&E sales efforts. This shows us you’ve done your homework!
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through! Use a friendly tone in your writing, as this reflects the high standards of service we uphold at our hotel. Remember, we’re looking for someone who can connect with clients effortlessly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Product Inside Out
Make sure you have a solid understanding of the hotel and its services. Familiarise yourself with current promotions, special offers, and any unique features that set it apart from competitors. This knowledge will help you confidently answer questions and demonstrate your enthusiasm for the role.
✨Showcase Your Event Management Skills
Prepare examples of past events you've managed, highlighting how you handled enquiries, bookings, and client interactions. Be ready to discuss how you maximised revenue while ensuring client satisfaction. This will show your potential employer that you can handle the responsibilities of the Meetings & Events Sales Executive role.
✨Practice Your Negotiation Techniques
Since negotiating and upselling are key parts of this job, think of scenarios where you successfully negotiated terms or upsold services in previous roles. Practising these techniques will help you articulate your approach during the interview, making you stand out as a candidate who can drive revenue.
✨Demonstrate Team Collaboration
This role requires close collaboration with various departments. Prepare to discuss how you've worked effectively with teams in the past, especially in high-pressure situations. Highlighting your ability to build relationships and communicate effectively will show that you're a team player who can contribute to the hotel's success.