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For Companies At a Glance
- Tasks: Join a dynamic team to manage and convert event enquiries for multiple hotels.
- Company: Millennium Hotels & Resorts operates over 120 unique hotels worldwide, offering diverse experiences.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation and dining.
- Why this job: Be part of a vibrant culture that values inclusion and empowers your growth in hospitality.
- Qualifications: Attention to detail, sales drive, and a passion for customer service are essential.
- Other info: Opportunity for personal ownership and creative problem-solving in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Meeting and Events Executive
Following an exciting development of our largest London hotels booking process, and recent expansion, we are now seeking an M&E Sales Executive to join the newly formed team.
Working on behalf of multiple hotels within the collection, you will join a small but sales hungry team to respond to and convert meetings and event enquiries of all sizes and type. You will work hard to ensure the client’s event is a success and every detail is accurate. You will work with on-property colleagues who will use your work to bring the event to life.
Previous experience of Delphi and / or Opera Cloud would be advantageous.
We need someone with:
- Fantastic attention to detail
- The ability to work accurately at a fast pace – response times remain key
- A real passion for the hospitality industry and providing industry leading customer service – taking the time and effort to understand client requirements, by spending time chatting on the phone to them when possible.
- A sales hunger demonstrated through their conversion achievements and upsell results
- A ‘can do’ attitude with creative solutions offered to potential opportunities.
If you work well within a team and take personal ownership of your business enquiries and conversion levels, we would be delighted to chat with you.
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.”
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry
Meeting and Event Executive employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Event Executive
✨Tip Number 1
Familiarise yourself with the specific hotels in the Millennium Hotels and Resorts portfolio. Understanding their unique offerings and characteristics will help you tailor your conversations with potential clients, showcasing how each venue can meet their event needs.
✨Tip Number 2
Brush up on your knowledge of Delphi and Opera Cloud systems. If you have access to training resources or online tutorials, use them to get comfortable with these platforms, as they are advantageous for managing bookings and client interactions effectively.
✨Tip Number 3
Develop your customer service skills by practising active listening techniques. This will enable you to better understand client requirements during phone calls, allowing you to provide tailored solutions that enhance their event experience.
✨Tip Number 4
Showcase your sales achievements in previous roles during networking opportunities. Whether at industry events or online forums, discussing your conversion rates and upselling successes can help you stand out as a candidate who is driven and results-oriented.
We think you need these skills to ace Meeting and Event Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and sales. Emphasise any previous roles where you demonstrated attention to detail and customer service skills, as these are crucial for the Meeting and Event Executive position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of client needs. Mention specific examples of how you've successfully managed events or converted enquiries in the past to showcase your sales hunger.
Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as proficiency in Delphi or Opera Cloud, if applicable. Also, mention your ability to work under pressure and your creative problem-solving skills.
Showcase Teamwork and Ownership: Demonstrate your ability to work well within a team and take ownership of your tasks. Provide examples of how you've collaborated with colleagues to ensure successful events, as this is a key aspect of the role.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Showcase Your Attention to Detail
As a Meeting and Event Executive, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature led to successful events or satisfied clients.
✨Demonstrate Your Sales Acumen
Highlight your sales achievements during the interview. Share stories of how you converted leads into successful bookings and any upselling techniques you employed to enhance client experiences.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry. Discuss what motivates you to provide exceptional customer service and how you build relationships with clients to understand their needs better.
✨Prepare for Fast-Paced Scenarios
Since response times are key in this role, be ready to answer situational questions that test your ability to work accurately under pressure. Practice articulating how you prioritise tasks and manage time effectively.
