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For Companies At a Glance
- Tasks: Join a dynamic team to manage and convert event enquiries for multiple hotels.
- Company: Millennium Hotels operates over 120 unique hotels worldwide, offering diverse experiences.
- Benefits: Enjoy social events, training, discounts, and a volunteer day each year.
- Why this job: Be part of a creative, fast-paced environment that values your input and growth.
- Qualifications: Attention to detail, sales drive, and a passion for hospitality are essential.
- Other info: Experience with Delphi or Opera Cloud is a plus; we value teamwork and ownership.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Meeting and Events Executive
Following an exciting development of our largest London hotels booking process, and recent expansion, we are now seeking an M&E Sales Executive to join the newly formed team.
Working on behalf of multiple hotels within the collection, you will join a small but sales hungry team to respond to and convert meetings and event enquiries of all sizes and type. You will work hard to ensure the client’s event is a success and every detail is accurate. You will work with on-property colleagues who will use your work to bring the event to life.
Previous experience of Delphi and / or Opera Cloud would be advantageous.
We need someone with:
- Fantastic attention to detail
- The ability to work accurately at a fast pace – response times remain key
- A real passion for the hospitality industry and providing industry leading customer service – taking the time and effort to understand client requirements, by spending time chatting on the phone to them when possible.
- A sales hunger demonstrated through their conversion achievements and upsell results
- A ‘can do’ attitude with creative solutions offered to potential opportunities.
If you work well within a team and take personal ownership of your business enquiries and conversion levels, we would be delighted to chat with you.
In return we offer:
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- My Millennium discount perks
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.”
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry
Meeting and Event Executive employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Event Executive
✨Tip Number 1
Familiarise yourself with the specific hotels in the Millennium Hotels and Resorts portfolio. Understanding their unique offerings and characteristics will help you tailor your conversations with potential clients, showcasing how each venue can meet their event needs.
✨Tip Number 2
Brush up on your knowledge of Delphi and Opera Cloud systems. If you have access to training resources or online tutorials, use them to get comfortable with these platforms, as they are advantageous for managing bookings and client interactions effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since building rapport with clients is crucial, consider role-playing scenarios with friends or family to enhance your ability to engage and understand client requirements.
✨Tip Number 4
Showcase your sales achievements in previous roles during interviews. Prepare specific examples of how you've successfully converted leads and upsold services, as this will demonstrate your sales hunger and ability to contribute to the team's success.
We think you need these skills to ace Meeting and Event Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and sales. Emphasise any previous roles where you demonstrated attention to detail and customer service skills, as these are crucial for the Meeting and Event Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've successfully managed events or converted enquiries in the past, demonstrating your sales hunger and ability to work under pressure.
Highlight Relevant Skills: In your application, clearly outline your skills related to the job description, such as familiarity with Delphi or Opera Cloud, strong communication abilities, and a proactive approach to problem-solving. This will help you stand out as a candidate.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Millennium Hotels & Resorts. Mention why you are drawn to their culture of inclusion and how you can contribute to their team dynamics and success in delivering exceptional events.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Showcase Your Attention to Detail
As a Meeting and Event Executive, attention to detail is crucial. During the interview, provide examples of how you've successfully managed events or projects where precision was key. Highlight any specific instances where your meticulousness led to positive outcomes.
✨Demonstrate Your Sales Acumen
This role requires a sales-driven mindset. Be prepared to discuss your previous sales achievements and how you converted leads into successful events. Share any creative upselling strategies you've employed in the past to showcase your sales hunger.
✨Express Your Passion for Hospitality
The hospitality industry thrives on passion and customer service. Use the interview to convey your enthusiasm for creating memorable experiences for clients. Share stories that illustrate your commitment to understanding client needs and delivering exceptional service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of examples where you've had to think on your feet or come up with creative solutions to challenges in event planning. This will demonstrate your 'can do' attitude.
