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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and smooth service.
- Company: Copthorne Hotel Manchester, known for its welcoming atmosphere.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in guests' experiences every night.
- Qualifications: Experience in hospitality and strong problem-solving skills required.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
The Copthorne Hotel Manchester is seeking an experienced Night Manager who will be responsible for the smooth operation of the hotel during the night to ensure high standards of guest satisfaction are achieved consistently.
Responsibilities:
- Receiving a hand-over from the Duty Manager and ensuring that all aspects of night service are dealt with in an efficient and effective manner, under your supervision.
- Providing a warm welcome to guests on arrival at check-in and dealing with guest enquiries and resolving queries effectively.
- Ensuring that guest billing is accurate on check-out.
Night Manager in Manchester employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest satisfaction shine through. Share stories that highlight your experience and how you handle night-time challenges.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly and express your interest in working as a Night Manager. You never know what opportunities might pop up!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs like the Night Manager position at Copthorne Hotel Manchester. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Night Manager in Manchester
Some tips for your application 🫡
Show Your Experience: When applying for the Night Manager position, make sure to highlight your relevant experience in hotel management or customer service. We want to see how you've handled similar responsibilities before!
Be Personable: Since this role involves a lot of guest interaction, let your personality shine through in your application. We love candidates who can convey warmth and approachability in their writing.
Attention to Detail: Accuracy is key, especially when it comes to guest billing and check-ins. Make sure your application is free from typos and errors to show us you pay attention to the little things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Manager role without any hiccups!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Hotel Inside Out
Before your interview, make sure you research the Copthorne Hotel Manchester thoroughly. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Demonstrate Your Guest Service Skills
As a Night Manager, guest satisfaction is key. Prepare examples from your past experiences where you've gone above and beyond to ensure guests had a great stay. Be ready to discuss how you handle difficult situations and resolve complaints.
✨Showcase Your Leadership Abilities
You'll be supervising night operations, so it's important to highlight your leadership skills. Think of specific instances where you've successfully led a team or managed a crisis. This will reassure them that you can maintain high standards during the night shift.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, expectations for the Night Manager role, and how success is measured. This shows you're serious about the position and helps you determine if it's the right fit for you.
