At a Glance
- Tasks: Keep our 4-star hotel sparkling by cleaning and servicing guest rooms to perfection.
- Company: Join the Millennium Hotel London Knightsbridge, a stylish spot in the heart of luxury shopping.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation worldwide.
- Other info: Flexible shifts available, with opportunities for growth and promotion within the hospitality industry.
- Why this job: Be part of a dynamic team and make guests feel at home in a vibrant environment.
- Qualifications: Previous housekeeping experience preferred; must be reliable, organised, and guest-focused.
The predicted salary is between 22000 - 26000 £ per year.
Join the Team! Join the Millennium Family!
If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Room Attendant.
The purpose of this role is to assist in the daily running of the Housekeeping department, ensuring that all M&C procedures and targets are met.
Key responsibilities as a Room Attendant
- To service occupied or departure rooms to the standards as set out by the departmental SOPs
- To prepare sofa beds, extra beds and baby cots as required
- Clean and service guest rooms, bathrooms, and assigned areas to the hotel's standards
- Change bed linens, make beds, and replenish guest amenities and supplies
- Vacuum, dust, polish, and sanitise all surfaces and fixtures
- Report maintenance issues, damages, or missing items promptly to the supervisor
- Ensure all lost property procedures are followed accurately
- Maintain trolley stock and housekeeping storage areas in an organised and hygienic condition
- Follow health and safety procedures, including proper handling of cleaning chemicals
- Respect guest privacy and security at all times
- Respond to guest requests efficiently and professionally
- Support with cleaning public areas when required
Essential skills required
- Previous housekeeping or room attendant experience in a hotel environment preferred
- Understanding of cleaning standards and procedures
- Ability to work independently and as part of a team
- Experience in a 4-star or 5-star hotel environment
- Basic knowledge of health and safety standards in hospitality
- Strong organisational skills and attention to detail
- Good time management, reliable and punctual
- Physically fit and able to perform manual tasks such as lift, bend, stand for extended periods, etc
- Positive attitude and guest-focused approach
- Ability to work under pressure and maintain standards during busy periods
- Ability to work efficiently in a fast-paced environment
- Good communication skills
- Flexible and available to work different shifts, including weekends and public holidays
- About The Hotel
The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital's most upmarket shopping districts.
The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.
The guests can choose to meet at the Babette, a lively lounge bar and the perfect spot for lunch, dinner or drinks on the charming outdoor terrace.
About The Group
Millennium Hotels and Resorts own and operates a portfolio of over 120 hotels worldwide.
Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore.
Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, as well as real opportunities to develop and gain promotion within the industry.
Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality and your dedication rewarded.
You'll learn not only from your fellow colleagues, but also through our M Academy, where you'll be able to advance your career with an apprenticeship and develop your career within our Brands.
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service-related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
- As well as real opportunities to develop and gain promotion within the industry
If you thrive on being the best, you can and want to join our team then look no further and apply now!
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
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Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Millennium Hotels UK/EU - Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Millennium Hotels UK/EU - Careers
Don't be shy about reaching out to Millennium Hotels UK/EU - Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels UK/EU - Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
