At a Glance
- Tasks: Assist with admin tasks, manage customer relationships, and support the hotel operations team.
- Company: Join the Copthorne Tara Hotel, a stylish 4-star hotel in Kensington.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Other info: Great opportunities for growth within a global hotel group.
- Why this job: Be part of a dynamic team in a fast-paced environment while making guests feel at home.
- Qualifications: Strong communication skills, attention to detail, and ability to multitask.
The predicted salary is between 22000 - 26000 £ per year.
The Copthorne Tara Hotel London Kensington is looking for an Operations Administrative Assistant who will be responsible for assisting with revinate responses and other general administrative responsibilities.
Key Responsibilities:
- Draft agendas for meetings, pulling together relevant documentation, presentations and taking minutes.
- Action any project work as directed by the Hotel Operational Manager.
- Consistently manage the customer relationship, seeking and responding to feedback and resolving complaints in a commercial and positive way, always maintaining customer loyalty.
- General office management and team support.
- Facilitate the written communication of instructions, information, and correspondence with thorough knowledge of Windows and associated software.
Experience & Qualifications:
- Excellent attention to detail and accuracy.
- Excellent written/verbal communication and the ability to communicate across all levels of an organization.
- Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously.
- Ability to take the initiative and deal with unexpected situations and last minute changes.
- Ability to deal with sensitive and confidential data.
Successful Candidate:
- Enthusiastic, self-motivated, proactive, resourceful with excellent attention to detail.
- Demonstrate excellent presentation, negotiation and communication skills with the customers and other hotel departments.
- Team worker.
- Ability to work under pressure in a fast-paced environment.
Benefits:
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Cash Health Plan cover option available.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
Operations Administrative Assistant in London employer: Millennium Hotels UK/EU - Careers
Join our dynamic team as an IT Infrastructure Manager at our Corporate office, where you will play a pivotal role in maintaining and optimising IT systems across the UK and Europe. We pride ourselves on fostering a collaborative work culture that prioritises employee wellbeing and growth, offering extensive training opportunities, social events, and a comprehensive benefits package including discounts on accommodation and complimentary meals. With a focus on innovation and continuous improvement, this is an excellent opportunity for those looking to make a meaningful impact in a supportive environment.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team