M&E & Outlets Manager in London

M&E & Outlets Manager in London

London Full-Time 45000 - 63000 £ / year (est.) No home office possible
Millennium Hotels UK/EU - Careers

At a Glance

  • Tasks: Lead and coordinate meetings, conferences, and events while supporting vibrant restaurant operations.
  • Company: Join the dynamic team at Copthorne Tara Hotel Kensington.
  • Benefits: Enjoy social events, training opportunities, and employee discounts.
  • Why this job: Make a real impact in a fast-paced environment with excellent career growth.
  • Qualifications: Strong experience in M&E or Food & Beverage and excellent leadership skills.
  • Other info: Work in a contemporary 4-star hotel with genuine promotion opportunities.

The predicted salary is between 45000 - 63000 £ per year.

Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets. This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership. During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel.

Key Responsibilities

  • Plan, coordinate, and oversee all meetings, conferences, and events
  • Lead the operational execution of banqueting services
  • Drive revenue through upselling and cross-selling opportunities
  • Coordinate closely with the Sales & Events team to ensure seamless event delivery
  • Lead and motivate the M&E operational team
  • Ensure outstanding guest service and event execution
  • Support outlet operations when required to maintain service excellence

Requirements

  • Strong operational experience within Meetings & Events or Food & Beverage
  • Excellent leadership and organisational skills
  • Commercial mindset with a passion for driving revenue
  • Ability to manage multiple events simultaneously
  • Strong communication and guest engagement skills
  • Flexibility to support different areas of the F&B operation

Benefits

  • Social events, wellbeing initiatives and team activities
  • Training and development opportunities
  • Cash Health Plan (optional)
  • Apprenticeship and placement opportunities
  • Career development and salary reviews
  • Interest-free Season Ticket Loan
  • Uniform provided (including laundry and dry cleaning)
  • Meals provided on duty
  • Length of service-related holiday scheme
  • Eye care vouchers
  • Employee discounted accommodation and food & beverage
  • Life assurance
  • Recommend a Friend Scheme
  • Genuine internal promotion opportunities

About The Hotel

Copthorne Tara Hotel London Kensington is a contemporary 4-star hotel located in prestigious Kensington, just two minutes from High Street Kensington Underground Station. The hotel features a wide range of accommodation and multiple dining outlets, including Bugis Street (Asian cuisine), the Brasserie Restaurant & Bar and a Tea Lounge.

About The Group

Millennium Hotels and Resorts operates over 120 hotels worldwide, with 21 properties across Europe. Our brands include: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection, The Biltmore Mayfair.

We are an equal opportunities employer. Applicants must have the right to live and work in the UK. Right-to-work checks will be completed using Trust ID scanners and software, in line with UK legislation. Apply today and build your career with an international hotel group.

M&E & Outlets Manager in London employer: Millennium Hotels UK/EU - Careers

At Copthorne Tara Hotel Kensington, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and creativity. Our commitment to employee growth is evident through extensive training and development opportunities, alongside a range of benefits including social events, career progression, and a supportive environment that values your contributions. Join us in the heart of Kensington, where you can thrive in a dynamic role while enjoying the perks of working for a leading international hotel group.
Millennium Hotels UK/EU - Careers

Contact Detail:

Millennium Hotels UK/EU - Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land M&E & Outlets Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience in M&E and how you can drive revenue through upselling and operational excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace M&E & Outlets Manager in London

Operational Management
Event Planning
Leadership Skills
Organisational Skills
Commercial Acumen
Revenue Generation
Communication Skills
Guest Engagement
Flexibility
Team Motivation
Upselling Techniques
Cross-Selling Strategies
Service Excellence
Multitasking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the M&E and hospitality industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about leading events and enhancing guest experiences.

Tailor Your CV: Make sure your CV highlights relevant experience in Meetings & Events or Food & Beverage. We love seeing how your skills align with our needs, so don’t be shy about showcasing your operational leadership and revenue-driving successes!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see how you fit the role of M&E & Outlets Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Copthorne Tara Hotel Kensington!

How to prepare for a job interview at Millennium Hotels UK/EU - Careers

✨Know Your Events Inside Out

Make sure you’re familiar with the types of meetings and events the hotel hosts. Research their past events and think about how you can enhance them. This shows your genuine interest and helps you stand out.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to motivate and manage staff during busy periods, as this is crucial for the M&E & Outlets Manager position.

✨Demonstrate Your Commercial Mindset

Be ready to discuss strategies for driving revenue through upselling and cross-selling. Think of specific instances where you’ve successfully increased sales in a similar role and be prepared to share those stories.

✨Engage with the Interviewers

Remember, interviews are a two-way street! Ask insightful questions about the hotel's operations and culture. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.

M&E & Outlets Manager in London
Millennium Hotels UK/EU - Careers
Location: London

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