At a Glance
- Tasks: Manage key accounts and build long-term relationships in the MICE segment.
- Company: Join Millennium Hotels & Resorts, a diverse and inclusive global hospitality leader.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Other info: Flexible work environment with a focus on wellbeing and team activities.
- Why this job: Make an impact in a dynamic role with real opportunities for growth.
- Qualifications: Experience with global accounts and a passion for strategic business development.
The predicted salary is between 40500 - 49500 £ per year.
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal-opportunity employer.
Our global sales team is growing, and we are looking for a Key Account Manager Global Sales, MICE segment, who will support the GSO vision and mission by leveraging MHR's products and services within their assigned account portfolio. This role will ensure that it builds long-term, value-based customer relationships that will enable the success of key performance indicators and objectives. This role will be responsible for proactive selling, total account management of key accounts, and closing business for both Regional and International Hotels. Hotel familiarisation trips and client events will be required throughout the year.
Key Responsibility:
- Coordinate with the Director of Sales Key Accounts and VP of Commercial UK/EU to produce the annual strategy plan and sales budget for MICE corporate and agency accounts.
- Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan, focusing on Millennium Hotels and Resorts regional and Global hotels in the region.
- Source and manage global RFPs for group and meetings' travel and handle leads from corporate accounts and third parties.
- Research and identify new business opportunities for the group from your account base, work very closely with hotel Millennium Hotels and Resorts sales teams and account managers in MICE Agencies.
- Lead quarterly/monthly reviews with key accounts within an assigned portfolio, assessing market share gains, driving activity, and agreeing on MI targets for the hotels.
What will make you successful:
- Previous experience working with regional or global accounts and a track record of over achievements to targets.
- Have proven ability in strategic thinking and planning.
- Have a passion for developing new business and demonstrate an entrepreneurial mindset.
- Be committed to customer support.
- Be flexible and agile with an entrepreneurial mindset.
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities.
- Training and development.
- Pension Salary Sacrifice Scheme.
- Career development and salary reviews.
- Interest-free Season Ticket Loan Scheme.
- 1 Volunteer Day per year (fully paid and in addition to your annual leave).
- Complimentary meals prepared for you by our chefs.
- Length of Service related holiday scheme.
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets.
- Life Assurance.
- Recommend a Friend Scheme.
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Key Account Manager Global Sales - MICE in London employer: Millennium Hotels UK/EU - Careers
The Copthorne Tara Hotel London Kensington is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With comprehensive benefits including training opportunities, social events, and a supportive team environment, staff are encouraged to grow within the hospitality industry while enjoying the perks of working in a prestigious location just moments from High Street Kensington. Join us to be part of a dynamic team where your contributions are valued and career advancement is a real possibility.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager Global Sales - MICE in London
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We think you need these skills to ace Key Account Manager Global Sales - MICE in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels UK/EU - Careers and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
