At a Glance
- Tasks: Manage revenue operations for two hotels, optimising pricing and inventory.
- Company: Join Millennium Hotels and Resorts, a global leader in hospitality.
- Benefits: Enjoy social events, training, career development, and discounts on accommodation.
- Other info: Dynamic work environment with excellent growth opportunities and a supportive team.
- Why this job: Make a real impact on hotel performance in a competitive market.
- Qualifications: 5+ years in revenue management, with strong analytical and leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity has arisen to join our Revenue department. We are looking for a Cluster Revenue Manager to look after 2 hotels. Our ideal candidate will have strong experience managing a hotel that can push performance in a competitive landscape within the comp set.
The Cluster Revenue Manager is responsible for optimising pricing, inventory, and distribution to maximise RevPAR, market share, and overall profitability. This role requires expertise in revenue & reservations management systems and commercial processes, ensuring the hotels constantly deliver a strong financial performance.
Responsibilities
- Manage day-to-day revenue operations for assigned hotel portfolio
- Yield daily, weekly, and monthly hotel pricing and ensure rate parity across distribution channels
- Provide strategic rate recommendations to internal teams and external clients
- Optimise hotel inventory and control overbooking levels to maximise room revenue
- Analyse promotional rate performance and business mix to ensure optimal sales strategy
- Conduct year-to-date and monthly business analysis, tracking occupancy, ADR, and room revenue
- Design and maintain action plans for each hotel, incentivising demand by segment and following up weekly
- Optimise total revenue and market positioning for hotels under responsibility
- Analyse competitor pricing strategies and adjust plans as needed
- Ensure alignment of business mix with seasonality and market segment strategy
Skills and Qualifications
- Minimum 5 years of experience in revenue management, with at least 2 years in a multi-property or cluster role
- Extensive knowledge of hotel operations and market dynamics
- Proficiency in Opera (PMS), revenue management systems (RMS), and channel management software
- Strong analytical and strategic decision-making abilities
- Excellent communication, leadership, and interpersonal skills
- Ability to work under pressure, manage multiple priorities, and meet deadlines
Benefits
- Social Events, Wellbeing and Team Activities
- Bonus
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 140+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.
Cluster Revenue Manager in London employer: Millennium Hotels UK/EU - Careers
Millennium Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Cluster Revenue Manager, you will benefit from comprehensive training opportunities, a supportive team environment, and unique perks such as complimentary meals and discounts on global accommodation. With a commitment to career progression and a focus on fostering talent, this role provides a rewarding pathway in the dynamic hospitality industry.
Contact Details:
Millennium Hotels UK/EU - Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Revenue Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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✨Reach Out Directly to Millennium Hotels UK/EU - Careers
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We think you need these skills to ace Cluster Revenue Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Millennium Hotels UK/EU - Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
