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- Tasks: Deliver top-notch customer service and manage guest requests at a leading hotel.
- Company: Join a renowned international hotel group in vibrant Liverpool.
- Benefits: Earn £12.36 per hour plus employee discounts and career development opportunities.
- Why this job: Be the friendly face of hospitality and make guests feel at home.
- Qualifications: Previous hotel reception experience, especially with Opera CLOUD, is essential.
- Other info: Perfect for students seeking flexible hours in a dynamic environment.
The predicted salary is between 12 - 16 £ per hour.
A leading international hotel group located in Liverpool is seeking a Part-Time Receptionist to deliver excellent customer service. This role requires previous hotel reception experience, particularly with Opera CLOUD, and entails managing guest requests efficiently.
The ideal candidate should have strong problem-solving skills, professionalism, and a welcoming demeanor.
This position offers competitive pay of £12.36 per hour along with a range of benefits including employee discounts and opportunities for career development.
Part-Time Hotel Receptionist - Guest Services Pro in Liverpool employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Hotel Receptionist - Guest Services Pro in Liverpool
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and problem-solving. We all know that being a receptionist is about more than just answering phones, so be ready to showcase your skills in handling guest requests efficiently.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. A professional appearance will help convey your seriousness about the role and your understanding of the industry standards.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it’s a great way to remind them of your strong problem-solving skills and welcoming demeanor.
We think you need these skills to ace Part-Time Hotel Receptionist - Guest Services Pro in Liverpool
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous hotel reception experience, especially with Opera CLOUD. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Be Personable: Since this role is all about delivering excellent customer service, let your personality shine through in your application. We love a welcoming demeanour, so share any experiences that showcase your ability to connect with guests.
Problem-Solving Skills Matter: We’re looking for someone who can handle guest requests efficiently. Include examples of how you’ve tackled challenges in past roles, as this will show us you’ve got the problem-solving skills we need.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know Your Stuff
Make sure you brush up on your knowledge of Opera CLOUD and any other hotel management systems. Being able to discuss your previous experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled guest requests or resolved issues in the past. Highlighting your problem-solving skills and professionalism will demonstrate that you can provide the excellent service they’re looking for.
✨Be Welcoming and Personable
Since this role is all about guest services, practice your warm and friendly demeanour. A smile goes a long way, so be sure to convey your enthusiasm for helping guests during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel’s culture, team dynamics, and opportunities for career development. This shows that you’re genuinely interested in the position and eager to grow within the company.
