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- Tasks: Support hotel operations overnight and ensure guest satisfaction.
- Company: Prestigious hotel group in Liverpool with a focus on excellence.
- Benefits: Competitive salary, career development, and worldwide accommodation discounts.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Hotel reception experience and strong problem-solving abilities.
- Other info: Part-time role with opportunities for growth in the hospitality industry.
The predicted salary is between 19281 - 19281 £ per year.
A prestigious hotel group in Liverpool is seeking a part-time Night Porter to support hotel operations overnight. The ideal candidate will have hotel reception experience, strong problem-solving skills, and a passion for customer service.
Responsibilities include:
- Assisting Night Duty Managers
- Ensuring guest satisfaction during night operations
A competitive salary package of £19,281.60 annually plus benefits is offered, alongside opportunities for career development and discounts on accommodation worldwide.
Night Porter - Boutique Hotel, 30h/wk with Benefits in Liverpool employer: Millennium Hotels UK/EU - Careers
Contact Detail:
Millennium Hotels UK/EU - Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Boutique Hotel, 30h/wk with Benefits in Liverpool
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them stand out will help you connect with the team and show that you're genuinely interested in being part of their night operations.
✨Tip Number 2
Practice your problem-solving skills! Think of scenarios you might face as a Night Porter and how you'd handle them. This will not only prepare you for questions but also demonstrate your ability to think on your feet.
✨Tip Number 3
Don’t underestimate the power of customer service! Be ready to share examples of how you've gone above and beyond for guests in previous roles. This will highlight your passion for ensuring guest satisfaction during those quiet night hours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Night Porter role!
We think you need these skills to ace Night Porter - Boutique Hotel, 30h/wk with Benefits in Liverpool
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any hotel reception experience you have in your application. We want to see how your background aligns with the Night Porter role, so don’t hold back on sharing relevant details!
Emphasise Problem-Solving Skills: Since strong problem-solving skills are key for this position, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and keep things running smoothly!
Passion for Customer Service: Let your passion for customer service shine through in your application. Share stories or experiences that demonstrate your commitment to guest satisfaction, as this is crucial for us at the hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our boutique hotel!
How to prepare for a job interview at Millennium Hotels UK/EU - Careers
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group and its values. Familiarise yourself with their services, history, and any recent news. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your problem-solving skills and how you handled difficult situations. This is crucial for a Night Porter role, as guest satisfaction is key.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations during the night shift. Think about potential challenges, like dealing with noise complaints or late check-ins, and prepare your responses. This will demonstrate your readiness for the role.
✨Dress the Part
Even though it’s a night position, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the opportunity and reflects the standards of the hotel industry.
